Thrift Store Associate

The Salvation Army USA Eastern Territory; Keene (NH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Generous paid time off

Paid holidays

Sick leave

Excellent medical, dental, and vision benefits

Short-term and long-term disability

Retirement plan

Job summary

The Salvation Army USA Eastern Territory seeks a Sales and Production Associate in Keene, New Hampshire. This role involves providing excellent customer service, supporting daily thrift store operations, and ensuring a welcoming environment. Responsibilities include sorting donations, maintaining store cleanliness, and cashier duties. A high school diploma and relevant experience are preferable. The position offers generous paid time off, medical benefits, and a retirement plan.

Qualifications

• A combination of education and at least one year of relevant work experience preferred.

Responsibilities

• Provide courteous, professional, and responsive customer service.
• Support daily store operations, including opening and closing tasks.
• Maintain store cleanliness and organization.
• Receive donations and handle all items respectfully.
• Sort, price, and stock merchandise according to established guidelines.
• Perform cashier duties and process transactions.

Skills

Strong customer service and interpersonal communication

Experience using a cash register or point-of-sale system and handling cash

Ability to work effectively as part of a team

Attention to detail and ability to follow procedures

Basic math skills and ability to manage transactions

Education

High school diploma or equivalent

Job description

Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most.

Position Summary

The Sales and Production Associate is responsible for performing a wide range of duties in both the sales floor and production areas of the thrift store. This position supports daily operations while contributing to a welcoming, respectful environment that reflects and supports the mission of The Salvation Army. The role helps maintain order, promotes sustainability, and builds positive relationships with customers and donors.

Responsibilities

• Provide courteous, professional, and responsive customer service at all
• Support daily store operations, including opening and closing tasks as
• Maintain store cleanliness, organization, and visual standards, including
• Receive donations and handle all items respectfully and
• Sort, price, hang, tag, and stock merchandise according to established
• Maintain proper organization of merchandise by category, colorization, and established rag-out
• Perform cashier duties, including operating the point-of-sale system and processing transactions
• Follow all cash handling policies and
• Restock merchandise and assist customers as needed throughout the
• Adhere to the Thrift Store Employee Handbook and all established
• Perform other duties as assigned by the

Qualifications

• High school diploma or equivalent
• A combination of education and at least one year of relevant work experience preferred

Skills and Competencies

• Strong customer service and interpersonal communication
• Experience using a cash register or point-of-sale system and handling cash
• Ability to work effectively as part of a
• Attention to detail and ability to follow procedures and
• Basic math skills and ability to manage transactions
• Dependable, punctual, and adaptable in a fast-paced

Compensation and Benefits

• Generous paid time off
• Paid holidays
• Sick leave
• Personal days
• Bereavement Leave
• Excellent medical, dental, and vision benefits
• Short-term and long-term disability
• Retirement plan
• Benefits may vary based on position classification and eligibility.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army.

The employee occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.