Thoracic Care Navigator - RN Guiding Complex Lung Patients

Dignity Health; Phoenix (AZ); On-site; USD 54,000 - 80,000; Full time

Job summary

Saint Joseph’s Hospital and Medical Center in Phoenix is seeking a Navigator RN to guide patients through complex care paths, coordinating across clinics, home health, and telehealth to ensure timely access to treatments. You will assess, educate, and support patients and caregivers, manage insurance navigation, and collaborate with multidisciplinary teams to optimize outcomes across the care continuum.

The role emphasizes compassionate, patient-centered care with strong clinical knowledge and

Qualifications

• Bachelor of Nursing required.
• Three years RN experience in inpatient or outpatient settings.
• Or: one year RN experience with three years coordinating patient care in healthcare settings.
• AZ RN license.
• American Heart Association Basic Life Support - CPR (BLS-CPR).
• Strong knowledge of medical terminology.
• Computer skills, EMR documentation, Record/Verify systems; experience in patient education/interventions, symptom management.

Responsibilities

• Coordinate and Manage Patient Care Plans – Oversee the continuum of care for advanced lung disease patients across clinic, pharmacy, home health and telehealth pathways.
• Conduct Comprehensive Patient Assessments – In-person and virtual evaluations of medical, physical, psychological, and psychosocial status; triage needs.
• Facilitate Communication and Collaboration – Liaise among patients, caregivers, multidisciplinary teams, biologics providers, and community resources to promote outcomes.
• Provide Patient and Caregiver Education – Educate on disease processes, treatment plans, medications, symptom control, survivorship, and self-advocacy.
• Navigate Insurance and Authorization Processes – Manage prior authorizations, insurance approvals, and patient assistance programs for access to pharmacologic agents.

Skills

Medical terminology knowledge

EMR documentation

Education

Bachelor of Nursing

AZ RN license

Tools

EMR systems

Job description

Saint Joseph’s Hospital and Medical Center in Phoenix is seeking a Navigator RN to guide patients through complex care paths, coordinating across clinics, home health, and telehealth to ensure timely access to treatments. You will assess, educate, and support patients and caregivers, manage insurance navigation, and collaborate with multidisciplinary teams to optimize outcomes across the care continuum.

The role emphasizes compassionate, patient-centered care with strong clinical knowledge and