Thompson Server

Thompson Hotels; Savannah (GA); On-site; USD 17,000 - 28,000; Full time

Job summary

Thompson Savannah is seeking a restaurant server who embodies the luxury lifestyle and can deliver exceptional service with a sense of humor. The role focuses on engaging guests, promoting the dining experience, and ensuring smooth operations from menu knowledge to prompt service.

The ideal candidate thrives in a fast-paced environment, communicates clearly, and maintains high service standards across all dining moments for Thompson Savannah guests.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Refined verbal communication skills.
• Ability to sustain physical stamina for lifting.
• Ability to stand for extended periods.

Responsibilities

• Respond to guest requests promptly and with friendly service.
• Know menu, promotions, and specials; input orders in POS.
• Take and deliver guest food and beverage orders.
• Retrieve and deliver orders promptly to tables.
• Ensure guest satisfaction throughout the meal service.
• Serve alcoholic and non-alcoholic beverages per regulations.
• Keep serving station stocked at all times.
• Anticipate guest needs and offer suggestions.
• Close guest checks accurately and promptly.
• Process cash and card payments.
• Breakdown and reset tables, buffets, and stations.
• Set tables according to event type and service standards.
• Communicate dietary needs and special requests to kitchen.
• Complete closing duties and restock as needed.
• Adhere to quality standards and expectations.

Skills

Guest satisfaction

Verbal communication

Stamina

Stand long hours

Job description

Summary

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson restaurant server will engage in casual conversation and create the restaurant experience by their style and service attributes.

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times
• Anticipate guest needs, ascertain satisfaction, and offer suggestions
• Properly and accurately close guest checks
• Process cash and credit card payments
• Breakdown, clean and set-up of tables, buffets, and food stations
• Set tables according to type of event and service standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Complete closing duties, including restocking items, turning off lights, etc
• Ensure adherence to quality expectations and standards
• All other duties as assigned by leadership

Organization- Thompson Savannah

Summary

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson restaurant server will engage in casual conversation and create the restaurant experience by their style and service attributes.

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times
• Anticipate guest needs, ascertain satisfaction, and offer suggestions
• Properly and accurately close guest checks
• Process cash and credit card payments
• Breakdown, clean and set-up of tables, buffets, and food stations
• Set tables according to type of event and service standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Complete closing duties, including restocking items, turning off lights, etc
• Ensure adherence to quality expectations and standards
• All other duties as assigned by leadership

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.