Third Party Billing Coordinator

Auburn University at Montgomery; Montgomery (AL); Híbrido; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Auburn University at Montgomery is seeking a Third Party Billing Coordinator within the Office of Student Accounts. The role manages third-party billing and tuition benefit programs, ensuring accurate processing, compliance, timely invoicing, and quality service to students and sponsors.

Responsibilities include maintaining knowledge of regulations, developing procedures, processing and reconciling funds, invoicing sponsors, and providing support to students and campus partners while upholding

Formación

• Bachelor’s degree in a related field.
• Experience with account reconciliation, billing, and financial records.
• Strong communication, customer service, and problem-solving skills.
• Ability to interpret and apply policies, regulations, and procedures.

Responsabilidades

• Maintain knowledge of federal/state regulations governing military education benefits and third-party programs to ensure compliance.
• Develop and maintain procedures for third-party processing and sponsor documentation.
• Process, balance, and reconcile third-party funds daily.
• Prepare and submit invoices to third-party sponsors and maintain contract records.
• Provide timely, accurate assistance to students regarding third-party benefits.
• Communicate with students, sponsors, and campus partners by email and phone.
• Resolve issues independently and escalate when needed.
• Deliver customer service while supporting team and institutional goals.
• Complete responsibilities accurately, efficiently, and within deadlines.
• Maintain FERPA confidentiality and adapt to evolving regulations.

Conocimientos

Account reconciliation

Billing

Customer service

Communication skills

Problem solving

Excel

Banner/SIS

Educación

Bachelor’s degree in a related field

Herramientas

Excel

Banner/SIS

Descripción del empleo

Overview

The Office of Student Accounts at Auburn University at Montgomery is accepting applications for a Third Party Billing Coordinator. This position manages third-party billing and tuition benefit programs, ensuring accurate processing, compliance, timely invoicing, and quality service to students and sponsors.

Auburn University at Montgomery reserves the right once interviewing has begun to stop accepting applications.

For full consideration upload a cover letter, resume, and a list of at least three professional references.

Responsibilities

Compliance & Program Administration

• Maintain knowledge of federal and state regulations governing military education benefits, PACT, and other third-party programs to ensure compliance.
• Develop and maintain procedures for third-party processing and ensure all required documentation and sponsor requirements are completed accurately.

Financial Processing & Reconciliation

• Process, balance, and reconcile third-party funds and accounts daily.
• Prepare and submit invoices to third-party sponsors and maintain accurate contract and account records.

Customer Service & Student Support

• Provide timely, accurate assistance to students regarding third-party benefits.
• Communicate effectively with students, sponsors, and campus partners via email and phone.
• Resolve issues independently whenever possible and escalte appropriately when needed.
• Deliver exceptional customer service while supporting team and institutional goals.

Operational Excellence

• Complete all responsibilities accurately, efficiently, and within established deadlines.
• Arrive at fair and impartial decisions in compliance with university policies, procedures, regulations, and guidelines.

Work Environment & Expectations

• Fast-paced, student-focused environment requiring strong organization and attention to detail.
• Maintain FERPA compliance and confidentiality.
• Adapt to evolving federal systems, regulations, and deadlines.

Qualifications

Minimum Qualifications

• Bachelor’s degree in a related field.
• Experience with account reconciliation, billing, and financial records.
• Strong communication, customer service, and problem-solving skills.
• Ability to interpret and apply policies, regulations, and procedures.

Preferred Qualifications

• Proficiency in Excel.
• Experience with military education benefits, PACT, or tuition assistance programs.
• Higher education administrative experience, preferably in student accounts or financial aid.
• Familiarity with Banner or similar student information systems.
• Knowledge of university third-party billing processes.

Why Work at AUM?

Located in Alabama’s vibrant state capital, Auburn University at Montgomery is a fast-growing university on the rise. Don’t just take our word for it: The Princeton Review rates us as one of the best colleges in the Southeast, while U.S. News & World Report recently ranked us No. 22 among regional universities in the South for the quality of undergraduate teaching and 38th among all public institutions in the region.

Equal Opportunity Compliance Statement

AUBURNUNIVERSITYATMONTGOMERYIS ANAFFIRMATIVEACTION/EQUALOPPORTUNITYEMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Human Resources/ Affinit

Posted Date

8/24/2026