Third-Party Billing & Benefits Coordinator

Auburn University at Montgomery; Montgomery (AL); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Auburn University at Montgomery is seeking a Third Party Billing Coordinator within the Office of Student Accounts. The role manages third-party billing and tuition benefit programs, ensuring accurate processing, compliance, timely invoicing, and quality service to students and sponsors.

Responsibilities include maintaining knowledge of regulations, developing procedures, processing and reconciling funds, invoicing sponsors, and providing support to students and campus partners while upholding

Qualifications

• Bachelor’s degree in a related field.
• Experience with account reconciliation, billing, and financial records.
• Strong communication, customer service, and problem-solving skills.
• Ability to interpret and apply policies, regulations, and procedures.

Responsibilities

• Maintain knowledge of federal/state regulations governing military education benefits and third-party programs to ensure compliance.
• Develop and maintain procedures for third-party processing and sponsor documentation.
• Process, balance, and reconcile third-party funds daily.
• Prepare and submit invoices to third-party sponsors and maintain contract records.
• Provide timely, accurate assistance to students regarding third-party benefits.
• Communicate with students, sponsors, and campus partners by email and phone.
• Resolve issues independently and escalate when needed.
• Deliver customer service while supporting team and institutional goals.
• Complete responsibilities accurately, efficiently, and within deadlines.
• Maintain FERPA confidentiality and adapt to evolving regulations.

Skills

Account reconciliation

Billing

Customer service

Communication skills

Problem solving

Excel

Banner/SIS

Education

Bachelor’s degree in a related field

Tools

Excel

Banner/SIS

Job description

Auburn University at Montgomery is seeking a Third Party Billing Coordinator within the Office of Student Accounts. The role manages third-party billing and tuition benefit programs, ensuring accurate processing, compliance, timely invoicing, and quality service to students and sponsors.

Responsibilities include maintaining knowledge of regulations, developing procedures, processing and reconciling funds, invoicing sponsors, and providing support to students and campus partners while upholding