Therapy Service Administration Manager Full Time

United Surgical Partners International, Inc; Webster (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive wages

Professional development opportunities

Health, Dental & Vision Coverage

401(k) retirement plan

Paid Time Off

Company Holidays

Employee Assistance Programs

HSA/FSAs

Education Assistance

Disability Insurance

Job summary

Houston Physicians’ Hospital is seeking a Therapy Service Administration Manager to lead front-office and back-office operations across outpatient therapy locations. You will supervise reception and insurance teams, drive analytics, and ensure compliant, high‑quality patient service across clinics.

The role reports to the Director of Therapy Services and emphasizes staffing, process improvement, and data-informed decision making to support outpatient therapy programs.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Management, or related field preferred.
• Minimum of 5 years of experience in a medical or physical therapy office setting.
• Minimum of two years in a supervisory or management role across multiple sites.
• Minimum of three years of insurance verification and authorization experience.
• Strong analytical skills with experience in business analytics and reporting.
• Proficiency in using EMR, clinic management software, and data analysis tools (e.g., Excel, SQL, BI tools).
• Strong organizational and multitasking skills; ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills.
• HIPAA compliance and confidentiality.
• Frequent local travel required.

Responsibilities

• Oversee daily operations of front office reception teams across multiple outpatient therapy clinic locations.
• Oversee the insurance verification and authorization team.
• Generate insightful metric and financial reports to drive outpatient therapy services.
• Lead and train staff effectively across clinical front-office and back-office administrative functions.
• Ensure clinics provide exceptional patient service while maintaining compliant, data-informed operations.

Skills

Leadership

Healthcare management

Data analytics

Insurance verification

Staff supervision

EMR proficiency

Excel

SQL

BI tools

Organization

Communication

HIPAA compliance

Education

Bachelor's degree in Business Administration or Healthcare Management

Tools

EMR systems

Excel

SQL

BI tools

Job description

Houston Physicians’ Hospital is hiring a Full Time Therapy Service Administration Manager!

Welcome to Houston Physicians’ Hospital!

Houston Physicians’ Hospital, a leading healthcare provider, is seeking a dedicated Therapy Service Administration Manager to join our esteemed team. As a Therapy Service Administration Manager, you will play a vital role in upholding our core beliefs of value, integrity, continuity, accessibility, and community engagement.

Therapy Service Administration Manager at Houston Physicians’ Hospital

Reporting to the Director of Therapy Services, the Therapy Service Administration Manager will oversee the daily operations of front office reception teams across multiple outpatient therapy clinic locations, as well as the insurance verification and authorization team. This role combines hands‑on staff leadership with business analytics responsibility, generating insightful metric and financial reports to drive outpatient therapy services. The Therapy Service Administration Manager must possess strong leadership skills, a keen eye for detail, and the ability to manage and train staff effectively across both clinical front‑office and back‑office administrative functions. This role is key to ensuring clinics provide exceptional patient service while maintaining efficient, compliant, and data‑informed administrative operations.

Qualifications:

• Bachelor's degree in Business Administration, Healthcare Management, or a related field preferred.
• Or minimum of 5 years of experience in a medical or physical therapy office setting.
• Minimum of 2 years of experience in a supervisory or management role, preferably in physical therapy or outpatient services, including supervision of teams across multiple sites.
• Minimum of three years of insurance verification and authorization process experience required.
• Strong analytical skills with experience in business analytics and reporting.
• Proficiency in using electronic medical records (EMR), clinic management software, and data analysis tools (e.g., Excel, SQL, BI tools).
• Strong organizational and multitasking skills; ability to manage multiple priorities in a fast‑paced environment.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with discretion and maintain patient confidentiality (HIPAA compliance).
• Frequent local travel required.

What We Offer:

As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well‑rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses.

• Competitive wages
• Opportunities to better yourself professionally
• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Programs
• Health Savings Account/ Flexible Spending Account
• Education Assistance
• Short Term Disability and Long Term Disability Insurance

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.