Therapy Client Services Coordinator

Aveanna Healthcare; Laredo (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Disability Insurance (Short/Long Term)

Company paid Life Insurance

FSA and HSA plans

401K with employer match

Generous paid vacation plans

Advancement Opportunities

Job summary

Aveanna Healthcare is seeking a Therapy Client Services Coordinator in Laredo, TX. This entry-level, in-office role involves coordinating referrals for physical, occupational, and speech therapy, maintaining waiting lists, and ensuring timely communication with families and field staff.

You will work Monday through Friday in a fast-paced office environment, collaborating with front-line and clinical teams to support patient care and meet financial goals.

Qualifications

• College degree preferred.
• Demonstrate leadership capabilities with ability to manage and place multi disciplined health care staff.
• Public relations ability, interpersonal skill, professional telephone manner.
• Organized, flexible, attention to detail.
• Knowledge of health care preferred.
• Business decorum and appearance.
• Supportive of team concept.

Responsibilities

• Inputing referrals into computer software within 24 hours of referral.
• Manage waiting list with accurate contact information and visit times.
• Communicate status of referrals with internal staff and potential referrals.
• Coordinate services with referrals when evaluations and treatments can start.
• Coordinate with field therapists when new referrals are available.
• Coordinate with therapy leadership to ensure services are arranged as needed.
• Schedule coordination between clients and field staff for productivity.

Skills

Leadership

Public relations

Interpersonal skills

Phone etiquette

Organization

Flexibility

Attention to detail

Healthcare knowledge

Education

College degree preferred

Job description

Overview

Therapy Client Services Coordinator (CSC)

Aveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. Our mission isto revolutionize the way homecare is delivered,one patient at a time. Our therapy team consists of therapists, therapy assistants, and operational and clinical support staff.

Aveanna Healthcare is looking for a Therapy Client Service Coordinator. This is an entry level position built on teamwork between office and field personnel with the objective of providing excellent customer service while focusing on best business practices to ensure the office not only meets, but surpasses financial goals that are set forth. Must be able to work within a high energy, high paced, office environment while maintaining professionalism at all times.

Location

Laredo, TX

Schedule

In Office Role, Monday –Friday

Compensation

$18-20 per hour

What our Operational Leaders find, working at Aveanna:

• Compassion and Purpose- Help our families and therapists reach their full potential
• Community and Connection- Build long lasting relationships within your community
• Appreciation and Teamwork-We recognize and reward both individual and team success
• Growth and Inclusion- Career and Skillset Advancement Opportunities
• Excitement and Happiness- A place to call HOME

Position Responsibilities

• Inputting of Physical Therapy, Occupational Therapy, and Speech Therapy referrals into computer software within 24 hours of referral being made.
• Management of Physical Therapy, Occupational Therapy, and Speech Therapy waiting list with accurate contact information, patient address, along with expected wait and visit time.
• Communicating with internal office staff status of potential referrals on the waiting list.
• Communicating with potential referrals on the respective waiting lists.
• Coordinating services with potential referrals when evaluations and treatments can be started.
• Communicating and coordinating with field therapist when new referrals are available within their treating area.
• Communicates with therapy leadership to help coordinate services as needed. Coordinating schedules between clients and field staff for optimum productivity.

Full Time Benefits Include

• Medical, Dental and Vision Insurance
• Short and Long Term Disability
• Company paid Life Insurance
• FSA and HSA plans
• 401K with employer match
• Generous paid vacation plans
• Advancement Opportunities

Qualifications

• College degree preferred.
• Demonstrate leadership capabilities with ability to manage and place multi disciplined health care staff.
• Public relations ability, interpersonal skill, professional telephone manner.
• Organized, flexible, attention to detail.
• Knowledge of health care preferred.
• Business decorum and appearance.
• Supportive of team concept.