Theatre Usher: Guest Experience & Seating

asmglobal; Pensacola (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global is seeking an Usher for Pensacola Saenger Theatre to warmly greet guests, verify tickets, direct seating, and guide guests to services during events. This part-time, hourly role requires flexibility to work nights, weekends, and holidays, with duties including safety oversight and responding to guest inquiries.

The Usher must provide excellent customer service, communicate clearly, and work collaboratively with other staff. Onsite venue work in Pensacola, FL is required.

Qualifications

• High school diploma or GED required.
• Excellent interpersonal and communication skills are essential.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Greet guests warmly and check tickets at entry.
• Direct guests to seats and facilities like restrooms and concessions.
• Ensure only ticketed guests sit in the assigned sections.
• Answer guest questions about the venue and events.
• Handle complaints professionally and escalate when needed.
• Maintain safety by keeping aisles and stairs clear during events.

Skills

Interpersonal skills

Communication skills

Flexibility hours

Teamwork

English proficiency

Clear communication

Ticket reading ability

Education

High school diploma or GED

Job description

Legends Global is seeking an Usher for Pensacola Saenger Theatre to warmly greet guests, verify tickets, direct seating, and guide guests to services during events. This part-time, hourly role requires flexibility to work nights, weekends, and holidays, with duties including safety oversight and responding to guest inquiries.

The Usher must provide excellent customer service, communicate clearly, and work collaboratively with other staff. Onsite venue work in Pensacola, FL is required.