Theatre Tour Host & Guest Experience Leader

MSG Entertainment Holdings, LLC; New York (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Madison Square Garden Entertainment Corp. (MSG Entertainment) is hiring a Tour Guide for The Chicago Theatre to greet guests, lead a 60-minute behind-the-scenes walking tour, and ensure a world-class experience.

You will memorize a script, maintain safety, coordinate with other departments, and conduct at least two tours per day while delivering energetic, engaging commentary to diverse visitors. Applicants should have strong public speaking and customer service, with entertainment background

Qualifications

• Experience in a tour-related or entertainment industry desired.
• Strong public speaking and communication skills required with a focus on customer service.
• Recommended background would include, but not limited to, previous employment as a Tour Guide or experience in the theater, performing arts, or communications.

Responsibilities

• Conduct daily public tours of The Chicago Theatre in an orderly and safe fashion.
• Memorize a script and present in a clear, concise, informative and entertaining manner.
• Assist fellow Tour Guides with large groups from time to time. Secure, return, and observe proper use of equipment such as radios, keys, uniform, locker room, props and technology during tours.
• Ability to interact and work cordially alongside other departments.
• Must keep abreast of all company and team news, as well as coming events.
• Participate in special projects and performs other duties as assigned.
• Must conduct a minimum of 2 tours per day.

Skills

Public speaking

Customer service

Tour/Entertainment experience

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is hiring a Tour Guide for The Chicago Theatre to greet guests, lead a 60-minute behind-the-scenes walking tour, and ensure a world-class experience.

You will memorize a script, maintain safety, coordinate with other departments, and conduct at least two tours per day while delivering energetic, engaging commentary to diverse visitors. Applicants should have strong public speaking and customer service, with entertainment background