Theatre Tour Guide - Energetic Public Tours

Madison Square Garden Entertainment Corp.; New York (NY); On-site; USD 24,000 - 34,000; Part time

Job summary

The Chicago Theatre Tour Guide role at MSG Entertainment involves leading a 60-minute behind-the-scenes walking tour, ensuring safety, memorizing a script, and delivering an engaging experience for guests.

You will conduct a minimum of two tours daily, greet guests, coordinate with other departments, and uphold appearance and presentation standards, with four days per week including Sundays and holidays.

Qualifications

• Experience in a tour-related or entertainment industry is desired.
• Strong public speaking and communication skills are required with a focus on customer service.
• Ability to memorize and present scripts, adapt to changes.

Responsibilities

• Conduct daily public tours of The Chicago Theatre in a safe and orderly manner.
• Memorize and present a script in an engaging way.
• Assist fellow guides with large groups and manage equipment and attire.
• Interact cordially with other departments and stay updated on events.
• Conduct a minimum of two tours per day.
• Provide exceptional guest experiences while adhering to appearance guidelines.

Skills

Public speaking

Customer service

Communication skills

Job description

The Chicago Theatre Tour Guide role at MSG Entertainment involves leading a 60-minute behind-the-scenes walking tour, ensuring safety, memorizing a script, and delivering an engaging experience for guests.

You will conduct a minimum of two tours daily, greet guests, coordinate with other departments, and uphold appearance and presentation standards, with four days per week including Sundays and holidays.