Theatre Operations Lead

Marcus Theatres; Collegeville (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

Marcus Theatres in Collegeville, PA is seeking an Assistant Manager to lead theatre operations and deliver exceptional guest service in a fast-paced environment.

You will supervise hourly staff, manage schedules, assist with hiring and training, and support daily operations to meet financial targets. The role requires strong communication, problem solving, and a friendly leadership style.

Qualifications

• Minimum 18 years of age.
• Supervisory experience in a high volume theatre, retail or hospitality environment.
• Strong interpersonal, verbal, and written communication skills.
• Willing to learn new skills, tasks, and software systems to meet changing demands of the industry.
• Flexible work schedule that includes late evenings, weekends and holidays.
• Ability to stay calm under pressure.

Responsibilities

• Lead and supervise hourly theatre staff and schedule coverage.
• Assist with hiring, training, and staff development.
• Oversee cash handling, deposits, and daily balancing procedures.
• Ensure guest service excellence and resolve issues promptly.
• Support payroll/ timesheet processes and daily reconciliations.
• Maintain safety, cleanliness, and PCI compliance practices.

Skills

Supervisory experience

Customer service

Leadership

Scheduling

Problem solving

Education

High school diploma

Business coursework

Tools

POS System

Microsoft Office

Job description

Marcus Theatres in Collegeville, PA is seeking an Assistant Manager to lead theatre operations and deliver exceptional guest service in a fast-paced environment.

You will supervise hourly staff, manage schedules, assist with hiring and training, and support daily operations to meet financial targets. The role requires strong communication, problem solving, and a friendly leadership style.