Gateway Pavilions - Assistant Manager

Harkins Theatres; Avondale (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

FREE MOVIES

A fun work environment

Flexible hours

Incentive programs

Advancement opportunities

401K

Other Great Benefits

Job summary

Harkins Theatres is seeking an Assistant Manager to support Senior and General Managers in daily theatre operations and department duties, while supervising team members and team leaders.

The role emphasizes guest experience, adherence to policies, inventory tasks, and film presentation standards with proactive maintenance and repairs coordination.

Qualifications

• 1+ year of management experience or equivalent.
• Excellent guest service skills.
• Movie theatre experience is a plus.
• Proficient in Microsoft Excel, Word and Outlook.
• Able to lift up to 50 pounds.
• Strong written and verbal English language skills; bilingual Spanish a plus.
• Availability during peak business periods.

Responsibilities

• Oversees guest services to ensure the best movie-going experience.
• Adheres to company policies and trains team members to do the same.
• Assists with inventory, deliveries and reset tasks.
• Inspects delivery contents and corrects errors or damages promptly.
• Upholds film presentation standards, including projection procedures and repairs coordination.

Skills

Guest service

Management experience

Spanish (bilingual)

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Harkins Theatres is looking for an Assistant Manager Assistant Manager assists Senior and General Managers with the overall operations of the theatre, as well as performs the day-to-day functions of assigned department while supervising team members (TM) and team leaders (TL).

Additional responsibilities include:

• Oversees guest services to ensure that all guests receive the best movie going experience
• Responsible for understanding and adhering to all company policies/procedures and ensures that TMs and TLs do the same
• Assists with inventory and deliveries
• Inspects all delivery contents and takes immediate action to correct any errors or damages
• Upholds the company's standards for film presentation including: following projection operating procedures, ordering parts and supplies, and arranging for necessary repairs in a timely fashion

Requirements:

• 1+ year of management experience preferred
• Excellent guest service skills
• Movie theatre experience, a plus
• Proficient in Microsoft Excel, Word and Outlook
• Able to lift up to 50 pound boxes/items from the floor/shelf
• Good written and verbal English Language skills. Bilingual, Spanish a plus
• Have work availability during our busiest times:

We offer:

• FREE MOVIES
• A fun work environment
• Flexible hours
• Incentive programs
• advancement opportunities
• 401K
• Other Great Benefits