Theatre Guest Experience Associate

Emagine Entertainment Inc.

Woodhaven (MI)

On-site

USD 17,000 - 22,000

Full time

3 days ago

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Benefits offered by this job

401(k) matching

Employee discounts

Free uniforms

Training & development

401(k)

Job summary

Emagine Entertainment Inc. is seeking a Team Member to deliver friendly, knowledgeable, and efficient service across theater operations. You will assist guests with concessions, seating, and theater directions while upholding cleanliness and safety standards in a fast-paced environment.

Responsibilities include promoting the rewards program, processing transactions, and maintaining high guest satisfaction. Training and development opportunities are provided to grow within the company.

Qualifications

Basic computer skills are required.

Responsibilities

Greet and educate guests about concession items, movies, rating systems, and theater directions.
Provide outstanding customer service to ensure guests enjoy their Emagine experience.
Identify and recommend additional concession and seating options to enhance the movie experience.
Promote the rewards program to enhance guest experience.
Process and disburse cash and credit card transactions accurately and efficiently.
Monitor theater environment and enforce the Code of Conduct for a safe, enjoyable experience.
Monitor and maintain food and beverage quality and kitchen equipment safety.
Maintain restrooms, lobby, and theatres for a clean guest experience.
Other duties as assigned.