Theatre General Manager

Marcus Theatres; Menomonee Falls (WI); Presencial; USD 85 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free Movies

Career growth opportunities

Employee discounts at Marcus venues

Referral bonuses

Resumo da oferta

Marcus Theatres is seeking a General Manager for the Menomonee Falls Cinema to lead daily operations and profitability.

You’ll oversee revenue, payroll, inventory, and customer experience while implementing strategic plans and cost controls across departments. A strong team leader with hospitality focus is essential.

Qualificações

• 2 years of overall theatre operations experience, including prior management across all operational areas.
• Strong interpersonal, verbal, and written communication skills with professional representation of the company.
• Willingness and motivation to learn new skills, tasks, and technology.
• Proficiency with Microsoft Word, Excel, Access, email, web-based tools, office equipment; completion of required training programs.
• Flexibility to work varied shifts (days, nights, weekends, holidays) and knowledge of food preparation/storage standards; ServSafe Certification is a plus.
• BA/BS degree or equivalent combination of education and experience preferred.

Responsabilidades

• Manages revenue, payroll, expenses, inventory, and profit margins within budget; implements corrective actions and controls costs.
• Develops revenue strategies to maximize performance and market share while delivering a high-quality movie experience.
• Collaborates on major repairs, capital replacements, and budget variances with approvals.
• Ensures purchasing and inventory levels align with budgets and demands.
• Promotes brand awareness and guest/associate recognition programs.
• Maintains QA standards, safety, OSHA compliance, and regulatory adherence.
• Oversees maintenance/concession operations and ensures cleanliness and safety standards.
• Recruits, trains, and retains associates; manages scheduling and payroll; conducts reviews and coaching.
• Administers HR, payroll, scheduling, accounting, and reporting in line with procedures.
• Performs duties of any theatre position as needed.

Conhecimentos

Interpersonal skills

Verbal communication

Written communication

Problem solving

Flexibility

ServSafe Certification

Food handling knowledge

Microsoft Word

Excel

Access

Formação académica

BA/BS degree

Ferramentas

Microsoft Word

Excel

Access

Email

Web tools

Descrição da oferta de emprego

Description Step into the spotlight as the next General Manager at Marcus Theatres’ Menomonee Falls Cinema, where you’ll play a key role in bringing the magic of the movies to life.

At Marcus Theatres, we’re not just offering a job, we’re offering a backstage pass to an unforgettable experience. The Menomonee Falls Cinema features 16 screens, including two SuperScreen DLX auditoriums and a ScreenX auditorium, along with luxury DreamLounger recliners and fan-favorite dining options like Zaffiro’s and Zaffiro’s Express. Backed by more than 90 years of entertainment excellence, we’re continually redefining the movie-going experience through innovative technology, exceptional hospitality, and a team that’s passionate about creating memorable moments for every guest. Whether you’re a hospitality professional or someone who thrives in a fast-paced, energetic environment, you’ll find a place here where your passion can make a real impact.

What You Will Be Doing

• Manages revenue, payroll, expenses, inventory, and profit margins within budget; implements corrective actions and contingency plans, explains all variances, and controls costs to improve profitability.
• Develops revenue strategies to maximize performance and market share through competitor and market analysis while delivering a high-quality movie‑going experience aligned with company standards.
• Collaborates with the District Director on major repairs, capital replacements, and capital improvement proposals; prepares the annual capital expenditure report, secures approvals for nonroutine expenses, and justifies budget variances.
• Ensures all purchasing and inventory levels align with budgeted or adjusted parameters to meet business demands.
• Monitors industry trends and competitor activity; promotes company sponsored guest and associate recognition programs and drives Marcus Theatres brand awareness.
• Maintains required quality assurance standards, including guest feedback, audits, inspections, safety, security, OSHA compliance, liability reporting, and adherence to all federal and state regulations.
• Oversees maintenance and concession operations; ensures all theatre areas meet quality, service, cleanliness, safety, security, and maintenance standards; conducts property evaluations and ensures corrective actions for deficiencies.
• Recruits, trains, develops, and retains associates; manages scheduling and payroll within budget; conducts performance reviews, coaching, discipline, and terminations; communicates operational or personnel issues promptly.
• Administers HR, payroll, scheduling, accounting, reporting, film booking communication, accounts payable, cash controls, inventory, and ordering in compliance with company procedures and systems.
• Performs duties of any theatre position as needed.

What We Are Looking For

• 2 years of overall theatre operations experience, including prior related management experience across all operational areas.
• Strong interpersonal, verbal, and written communication skills with the ability to identify and solve problems effectively while representing the company professionally.
• Willingness and motivation to learn new skills, tasks, and technology to meet evolving industry demands.
• Proficiency with Microsoft Word, Excel, Access, email, web based tools, office equipment, and completion of required field and classroom training programs.
• Flexibility to work varied shifts (days, nights, weekends, holidays), ability to obtain ServSafe Certification, and extensive knowledge of food preparation and storage standards.
• BA/BS degree or an equivalent combination of education and experience preferred.

What’s in it for you?

• Free Movies
• Ability to grow your career and transfer from one location to another
• Discounts at Marcus Hotels & Resorts locations rooms, restaurants, cafes, lounges, golfing, skiing, and spa
• Referral bonus for family and friends
• Early wage access
• Paid time off
• Medical, dental, and vision insurance, company-paid life insurance, an employee assistance program and 401k with employer match
• And much more!

About Us

As part of the Marcus Corporation, Marcus Theatres has proudly entertained audiences since our first theater opened in Ripon, WI, back in 1935. Now, as the fourth-largest theater circuit in the U.S., we bring the magic of movies to life with 995 screens across 77 locations in 17 states, operating under Marcus Theatres, Movie Tavern® by Marcus, and BistroPlex® brands. At Marcus Theatres, our passion is electric, fueled by the thrill of film and the drive to provide remarkable experiences. We’re dedicated to hiring exceptional talent who bring these experiences to life for every moviegoer.

Note: the above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.