Theatre General Manager

Marcus Theatres Corporation; Menomonee Falls (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Free Movies

Career growth across locations

Employee discounts at Marcus hotels & 

Referral bonus

Job summary

Marcus Theatres’ Menomonee Falls Cinema in Wisconsin seeks a General Manager to lead theatre operations, supervising associates and driving revenue, guest satisfaction, and cost controls in a fast‑paced environment.

You will develop revenue strategies, coordinate with district leadership on capital projects, and ensure safety, quality, and regulatory compliance across all theatre functions. This role offers growth opportunities in a nationwide theater group.

Qualifications

• 2+ years of theatre operations experience.
• Strong interpersonal, verbal, and written communication skills.
• Willingness to learn new skills, tasks, and technology.
• Proficiency with Microsoft Word, Excel, Access, email, and related tools.
• Flexibility to work varied shifts (days, nights, weekends, holidays).
• BA/BS degree or equivalent combination of education and experience preferred.

Responsibilities

• Manages revenue, payroll, expenses, inventory, and profit margins within budget; controls costs to improve profitability.
• Develops revenue strategies to maximize performance and market share while delivering a high‑quality experience.
• Collaborates on capital repairs and budget variances; coordinates capital expenditure reporting and approvals.
• Ensures purchasing/inventory levels align with budgeted parameters.
• Promotes Marcus Theatres brand awareness through guest and associate recognition programs.
• Maintains quality assurance standards including guest feedback, safety, and regulatory compliance.
• Oversees maintenance and concession operations; ensures cleanliness, safety, and service standards.
• Recruits, trains, develops, and retains staff; schedules and conducts performance reviews.
• Performs duties of other theatre positions as needed.

Skills

Interpersonal skills

Verbal communication

Written communication

Problem solving

Flexibility

Education

BA/BS degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Email

Job description

General Manager at Marcus Theatres' Menomonee Falls Cinema, where you'll play a key role in bringing the magic of the movies to life. The General Manager leads all aspects of theatre operations, overseeing associates and driving results across revenue performance, sales and marketing, cost control, quality standards, staffing, associate development, and guest satisfaction. If you're a passionate, hands-on leader ready to make a meaningful impact and join a team that's redefining the movie-going experience, this is where your talent can truly shine.

At Marcus Theatres, we're not just offering a job, we're offering a backstage pass to an unforgettable experience. The Menomonee Falls Cinema features 16 screens, including two SuperScreen DLX auditoriums and a ScreenX auditorium, along with luxury DreamLounger recliners and fan-favorite dining options like Zaffiro's and Zaffiro's Express. Backed by more than 90 years of entertainment excellence, we're continually redefining the movie-going experience through innovative technology, exceptional hospitality, and a team that's passionate about creating memorable moments for every guest. Whether you're a hospitality professional or someone who thrives in a fast-paced, energetic environment, you'll find a place here where your passion can make a real impact.

What you will be doing:

• Manages revenue, payroll, expenses, inventory, and profit margins within budget; implements corrective actions and contingency plans, explains all variances, and controls costs to improve profitability.
• Develops revenue strategies to maximize performance and market share through competitor and market analysis while delivering a high-quality moviegoing experience aligned with company standards.
• Collaborates with the District Director on major repairs, capital replacements, and capital improvement proposals; prepares the annual capital expenditure report, secures approvals for nonroutine expenses, and justifies budget variances.
• Ensures all purchasing and inventory levels align with budgeted or adjusted parameters to meet business demands.
• Monitors industry trends and competitor activity; promotes company sponsored guest and associate recognition programs and drives Marcus Theatres brand awareness.
• Maintains required quality assurance standards, including guest feedback, audits, inspections, safety, security, OSHA compliance, liability reporting, and adherence to all federal and state regulations.
• Oversees maintenance and concession operations; ensures all theatre areas meet quality, service, cleanliness, safety, security, and maintenance standards; conducts property evaluations and ensures corrective actions for deficiencies.
• Recruits, trains, develops, and retains associates; manages scheduling and payroll within budget; conducts performance reviews, coaching, discipline, and terminations; communicates operational or personnel issues promptly.
• Administers HR, payroll, scheduling, accounting, reporting, film booking communication, accounts payable, cash controls, inventory, and ordering in compliance with company procedures and systems.
• Performs duties of any theatre position as needed.

What we are looking for:

• 2+ years of overall theatre operations experience, including prior related management experience across all operational areas.
• Strong interpersonal, verbal, and written communication skills with the ability to identify and solve problems effectively while representing the company professionally.
• Willingness and motivation to learn new skills, tasks, and technology to meet evolving industry demands.
• Proficiency with Microsoft Word, Excel, Access, email, web based tools, office equipment, and completion of required field and classroom training programs.
• Flexibility to work varied shifts (days, nights, weekends, holidays), ability to obtain ServSafe Certification, and extensive knowledge of food preparation and storage standards.
• BA/BS degree or an equivalent combination of education and experience preferred.

What's in it for you?

• Free Movies
• Ability to grow your career and transfer from one location to another
• Discounts at Marcus Hotels & Resorts locations rooms, restaurants, cafes, lounges, golfing, skiing, and spa
• Referral bonus for family and friends
• Early wage access
• Paid time off
• Medical, dental, and vision insurance, company-paid life insurance, an employee assistance program and 401k with employer match
• And much more!

About Us

As part of the Marcus Corporation, Marcus Theatres has proudly entertained audiences since our first theater opened in Ripon, WI, back in 1935. Now, as the fourth-largest theater circuit in the U.S., we bring the magic of movies to life with 995 screens across 77 locations in 17 states, operating under Marcus Theatres, Movie Tavern by Marcus, and BistroPlex brands. At Marcus Theatres, our passion is electric, fueled by the thrill of film and the drive to provide remarkable experiences. We're dedicated to hiring exceptional talent who bring these experiences to life for every moviegoer.

Note: the above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.

Primary Location: Wisconsin-Menomonee Falls-Menomonee Falls Cinema

Work Locations: Menomonee Falls Cinema

Address: N180 W9393 Premier Lane, Menomonee Falls, 53051

Job: Theatre Management

Organization: Theatres

Schedule: Full-time

Employee Status: Regular

Job Type: Experienced

Job Level: Executive

Job Posting: Oct 26, 2026, 8:34:46 PM