Theatre General Manager

The Marcus Corporation; Wisconsin; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Free Movies

Employee discounts

Paid time off

Medical, dental, vision benefits

401k with employer match

Job summary

Marcus Theatres’ Menomonee Falls Cinema is seeking a General Manager to lead theatre operations, drive revenue, and ensure guest satisfaction. You’ll oversee associates, scheduling, payroll, and budget adherence while coordinating with District leadership on capital improvements.

The role requires hands-on leadership, cross-functional collaboration, and a passion for delivering a premium movie-going experience. The company offers a competitive benefits package and growth opportunities.

Qualifications

• 2 years of theatre operations experience, including management across all operational areas.
• Strong interpersonal, verbal, and written communication skills.
• Willingness to learn new skills and technologies to meet industry demands.

Responsibilities

• Manages revenue, payroll, expenses, inventory, and profit margins within budget.
• Develops revenue strategies to maximize performance and market share while delivering a high-quality guest experience.
• Collaborates with leadership on repairs, capital improvements, and budget variances.
• Ensures purchasing and inventory levels align with budgeted parameters.
• Oversees maintenance, concessions, safety, and compliance with regulations.
• Recruits, trains, evaluates, and retains associates; handles scheduling and payroll within budget.

Skills

Leadership

Operations management

People management

Budgeting & forecasting

Education

BA/BS degree preferred

Tools

MS Office

Scheduling systems

Job description

Step into the spotlight as the next General Manager at Marcus Theatres’ Menomonee Falls Cinema, where you’ll play a key role in bringing the magic of the movies to life. The General Manager leads all aspects of theatre operations, overseeing associates and driving results across revenue performance, sales and marketing, cost control, quality standards, staffing, associate development, and guest satisfaction. If you’re a passionate, hands-on leader ready to make a meaningful impact and join a team that’s redefining the movie‑going experience, this is where your talent can truly shine.

At Marcus Theatres , we’re not just offering a job, we’re offering a backstage pass to an unforgettable experience. The Menomonee Falls Cinema features 16 screens, including two SuperScreen DLX auditoriums and a ScreenX auditorium, along with luxury DreamLounger recliners and fan-favorite dining options like Zaffiro’s and Zaffiro’s Express. Backed by more than 90 years of entertainment excellence, we’re continually redefining the movie-going experience through innovative technology, exceptional hospitality, and a team that’s passionate about creating memorable moments for every guest. Whether you’re a hospitality professional or someone who thrives in a fast-paced, energetic environment, you’ll find a place here where your passion can make a real impact.

What you will be doing:

• Manages revenue, payroll, expenses, inventory, and profit margins within budget; implements corrective actions and contingency plans, explains all variances, and controls costs to improve profitability.
• Develops revenue strategies to maximize performance and market share through competitor and market analysis while delivering a high-quality movie‑going experience aligned with company standards.
• Collaborates with the District Director on major repairs, capital replacements, and capital improvement proposals; prepares the annual capital expenditure report, secures approvals for nonroutine expenses, and justifies budget variances.
• Ensures all purchasing and inventory levels align with budgeted or adjusted parameters to meet business demands.
• Monitors industry trends and competitor activity; promotes company sponsored guest and associate recognition programs and drives Marcus Theatres brand awareness.
• Maintains required quality assurance standards, including guest feedback, audits, inspections, safety, security, OSHA compliance, liability reporting, and adherence to all federal and state regulations.
• Oversees maintenance and concession operations; ensures all theatre areas meet quality, service, cleanliness, safety, security, and maintenance standards; conducts property evaluations and ensures corrective actions for deficiencies.
• Recruits, trains, develops, and retains associates; manages scheduling and payroll within budget; conducts performance reviews, coaching, discipline, and terminations; communicates operational or personnel issues promptly.
• Administers HR, payroll, scheduling, accounting, reporting, film booking communication, accounts payable, cash controls, inventory, and ordering in compliance with company procedures and systems.
• Performs duties of any theatre position as needed.

What we are looking for:

• 2 years of overall theatre operations experience, including prior related management experience across all operational areas.
• Strong interpersonal, verbal, and written communication skills with the ability to identify and solve problems effectively while representing the company professionally.
• Willingness and motivation to learn new skills, tasks, and technology to meet evolving industry demands.
• Proficiency with Microsoft Word, Excel, Access, email, web based tools, office equipment, and completion of required field and classroom training programs.
• Flexibility to work varied shifts (days, nights, weekends, holidays), ability to obtain ServSafe Certification, and extensive knowledge of food preparation and storage standards.
• BA/BS degree or an equivalent combination of education and experience preferred.

What’s in it for you?

• Free Movies
• Ability to grow your career and transfer from one location to another
• Discounts at Marcus Hotels & Resorts locations rooms, restaurants, cafes, lounges, golfing, skiing, and spa
• Referral bonus for family and friends
• Early wage access
• Paid time off
• Medical, dental, and vision insurance, company-paid life insurance, an employee assistance program and 401k with employer match
• And much more!

About Us

As part of the Marcus Corporation, Marcus Theatres has proudly entertained audiences since our first theater opened in Ripon, WI, back in 1935. Now, as the fourth-largest theater circuit in the U.S., we bring the magic of movies to life with 995 screens across 77 locations in 17 states, operating under Marcus Theatres, Movie Tavern® by Marcus, and BistroPlex® brands. At Marcus Theatres, our passion is electric, fueled by the thrill of film and the drive to provide remarkable experiences. We’re dedicated to hiring exceptional talent who bring these experiences to life for every moviegoer.

Note: the above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.
Additional Information