Theatre Front of House Guest Services Associate

Children's Theatre Company; Minneapolis (MN); On-site; USD 20,000 - 29,000; Part time

Job summary

Children’s Theatre Company in Minneapolis, MN is seeking a Front of House Associate for part-time shifts. You will welcome patrons, scan tickets, guide seating, run concessions, and maintain a welcoming, safe lobby before, during and after performances.

Ideal candidates have strong customer service skills, the ability to work under pressure, and a commitment to inclusive, anti-racist practices. Training on Square, alcohol-certification, CPR/First Aid is provided as needed.

Qualifications

• Demonstrated customer service skills and ability to work with diverse groups.
• Previous ushering experience in a nonprofit/arts org is a plus.
• CPR/AED/First Aid certification; training provided if needed.
• Must be 18 years or older and available for multiple performances.

Responsibilities

• Scan tickets, assist with seating and wayfinding, and run concessions.
• Provide friendly lobby service and answer patron questions during shows.
• Assist in late seating, restrooms guidance, and crowd safety monitoring.
• Replenish concessions and gift shop stock between and after performances.
• Represent CTC and promote an anti-racist/anti-bias culture at events.
• Attend trainings and meetings and perform duties as assigned by the House Manager.

Skills

Customer service

Communication

Team collaboration

Coping under pressure

Attention to detail

Tools

Square POS

When2Work

Paycom

Job description

Children’s Theatre Company in Minneapolis, MN is seeking a Front of House Associate for part-time shifts. You will welcome patrons, scan tickets, guide seating, run concessions, and maintain a welcoming, safe lobby before, during and after performances.

Ideal candidates have strong customer service skills, the ability to work under pressure, and a commitment to inclusive, anti-racist practices. Training on Square, alcohol-certification, CPR/First Aid is provided as needed.