Seasonal Front of House Guest Experience Ambassador

Seattle Children's Theatre

Seattle (WA)

On-site

USD 26,000 - 38,000

Part time

3 days ago

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Job summary

Seattle Children's Theatre is seeking a part-time Patron Services Representative to support Front of House operations and guest services during performances and events. You will assist with seating, ticket scanning, concessions, and retail support in a fast-paced theatre environment.

The role requires excellent customer service, strong communication, and the ability to work evenings, weekends, and school-day performances.

Qualifications

Demonstrated customer service skills and courteous guest interactions.
Strong verbal and interpersonal communication.
Ability to work collaboratively in a team.
Flexible schedule including evenings, weekends, holidays, and school-day performances.
Ability to stand and walk for extended periods and lift up to 25 pounds.
Basic computer skills and the ability to learn POS and ticket scanning systems.

Responsibilities

Provide friendly, welcoming customer service to patrons, school groups, volunteers, artists, and other visitors.
Welcome and assist patrons and guests throughout their visit.
Answer questions and provide general information about performances and theatre amenities.
Assist with seating, ticket scanning, and audience flow.
Support retail operations during performances and special events.
Operate the point-of-sale system and process sales accurately.
Stock and maintain concession and gift shop areas.
Assist with inventory and general retail organization.
Contribute to a safe environment and work with the Operations team.