Front of House Performance Lead — Part-Time Evenings

The Children's Theatre Company; Minneapolis (MN); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Sick leave

403(b) retirement plan

Job summary

Children’s Theatre Company (CTC) is seeking a part-time Front of House Performance Supervisor in Minneapolis. The role requires supervising Front of House staff, ensuring prompt seating, and coordinating with Stage Management and Ticket Office for smooth performances.

The position emphasizes customer service, collaboration, and a commitment to equity and inclusivity within a unionized, IATSE Local 13 environment. Hours are 10–20 per week with a variable schedule.

Qualifications

• Excellent customer service and communication skills; respond promptly to patron needs during performances.
• Supervise Front of House associates and volunteers during performances to ensure consistency.
• Willingness to learn Tessitura ticketing and Square point of sale systems.
• CPR/AED/First Aid certification; training provided if not already held.
• Must be available for at least two weeknight performances and one weekend day during the run.

Responsibilities

• Coordinate and lead shifts of Front of House staff and volunteers.
• Ensure timely seating and smooth start of performances with Theatre staff.
• Oversee concession and gift shop operations and deposits.
• Learn and use Tessitura, NScan, and ticket scanning workflows.
• Assist with front of house interviews and training; uphold anti-racist/anti-bias standards.

Skills

Collaboration

Communication

Coping under pressure

Critical thinking

Customer service

Decision making

Detail-oriented

Inclusive

Professionalism

Tools

Tessitura

Square POS

When2Work

Paycom

Job description

Children’s Theatre Company (CTC) is seeking a part-time Front of House Performance Supervisor in Minneapolis. The role requires supervising Front of House staff, ensuring prompt seating, and coordinating with Stage Management and Ticket Office for smooth performances.

The position emphasizes customer service, collaboration, and a commitment to equity and inclusivity within a unionized, IATSE Local 13 environment. Hours are 10–20 per week with a variable schedule.