Theatre Floor Guest Experience Associate

Regal Cinemas, Inc.; Guam; On-site; USD 10,512 - 14,972; Part time

Job summary

A prominent cinema chain in Guam is seeking Floor Staff to ensure exceptional guest service in various roles including Box Office, Concession Stand, and Usher. Responsibilities encompass cash handling, customer assistance, and compliance with policies. Candidates should possess strong public speaking skills and complete necessary training to effectively serve alcohol where applicable. This role emphasizes teamwork, flexibility, and comprehensive training for a rewarding experience.

Qualifications

• Good public speaking skills and ability to listen effectively.
• Must complete the Regal Responsible Beverage Server training if serving alcohol.
• Math skills to perform calculations accurately.

Responsibilities

• Serve customers at the Box Office and take ticket purchases.
• Operate POS systems and handle cash and credit transactions.
• Ensure compliance with food safety laws in the Concession Stand.
• Assist guests as an Usher, including directing patrons and enforcing policies.

Skills

Public speaking

Customer service

Cash handling

Team collaboration

Education

Completion of cast certification program

Job description

A prominent cinema chain in Guam is seeking Floor Staff to ensure exceptional guest service in various roles including Box Office, Concession Stand, and Usher. Responsibilities encompass cash handling, customer assistance, and compliance with policies. Candidates should possess strong public speaking skills and complete necessary training to effectively serve alcohol where applicable. This role emphasizes teamwork, flexibility, and comprehensive training for a rewarding experience.