Theater Reservations & Guest Services Specialist

Caesars Entertainment; Atlantic City (NJ); On-site; USD 20,000 - 28,000; Full time

Job summary

Caesars Entertainment in Atlantic City is seeking a friendly Box Office Associate to handle incoming calls, assist guests with seating and seating assignments for theater venues, and perform opening and closing duties.

You will process ticket reservations, manage cashiering with change, and provide accurate information on shows while learning Ticketmaster, AS400, Access, and Excel in a fast-paced environment.

Qualifications

• High School Diploma preferred.
• One year of Box Office experience preferred.
• Ability to learn computer systems including Ticketmaster, AS400, Access and Excel.
• Excellent written, organizational and verbal communication skills.

Responsibilities

• Processes incoming ticket reservations through the ticketing system; registers and distributes complimentary show tickets.
• Performs the cashiering function and maintains accurate accounting of change bank utilized for giving change, refunds, etc.
• Assists in the operation of the IMAX Theatre including distribution and collection of 3D glasses and operation of the machinery used to clean the 3D glasses.
• Provides accurate information to customers regarding shows.

Skills

Customer service

Communication skills

Cash handling

Education

High School Diploma

Tools

Ticketmaster

AS400

Access

Excel

Job description

Caesars Entertainment in Atlantic City is seeking a friendly Box Office Associate to handle incoming calls, assist guests with seating and seating assignments for theater venues, and perform opening and closing duties.

You will process ticket reservations, manage cashiering with change, and provide accurate information on shows while learning Ticketmaster, AS400, Access, and Excel in a fast-paced environment.