Entertainment Representative Regional - Part Time (Tropicana Atlantic City)

Caesars Entertainment Corporation; Atlantic City (NJ); On-site; USD 20,000 - 28,000; Full time

Job summary

Caesars Entertainment in Atlantic City is seeking a friendly Box Office Associate to handle incoming calls, assist guests with seating and seating assignments for theater venues, and perform opening and closing duties.

You will process ticket reservations, manage cashiering with change, and provide accurate information on shows while learning Ticketmaster, AS400, Access, and Excel in a fast-paced environment.

Qualifications

• High School Diploma preferred.
• One year of Box Office experience preferred.
• Ability to learn computer systems including Ticketmaster, AS400, Access and Excel.
• Excellent written, organizational and verbal communication skills.

Responsibilities

• Processes incoming ticket reservations through the ticketing system; registers and distributes complimentary show tickets.
• Performs the cashiering function and maintains accurate accounting of change bank utilized for giving change, refunds, etc.
• Assists in the operation of the IMAX Theatre including distribution and collection of 3D glasses and operation of the machinery used to clean the 3D glasses.
• Provides accurate information to customers regarding shows.

Skills

Customer service

Communication skills

Cash handling

Education

High School Diploma

Tools

Ticketmaster

AS400

Access

Excel

Job description

• Handles all incoming calls and ADA reservations in an efficient and courteous manner
• Assists guest with seating assignment in the theater and other entertainment venues.
• Performs opening and closing duties of the department
• May perform special assignments for upper management as requested

Job Description

• Handles all incoming calls and ADA reservations in an efficient and courteous manner
• Assists guest with seating assignment in the theater and other entertainment venues.
• Performs opening and closing duties of the department
• May perform special assignments for upper management as requested

$17.50 Per Hour

Responsibilities

• Processes incoming ticket reservations through the ticketing system; registers and distributes complimentary show tickets
• Performs the cashiering function and maintains accurate accounting of change bank utilized for giving change, refunds, etc.
• Assists in the operation of the IMAX Theatre including distribution and collection of 3D glasses and operations the machinery used to clean the 3D glasses
• Provides accurate information to customers regarding shows

Qualifications

• High School Diploma preferred. One year of prior Box Office experience preferred.
• Ability to learn computer systems; including Ticketmaster, AS400, Access and Excel. Excellent written, organizational and verbal communication skills.
• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
• Works exceptionally well under pressure with the ability to meet deadlines and high- volume demand.

About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.