Theater Operations Manager | Guest Experience & Leadership

Aloma Cinema Grill; Winter Park (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Wet Willie's in Winter Park, FL, seeks a Theater Manager to oversee all operations and ensure exceptional guest service. Key responsibilities include staffing, financial management, and maintaining high standards of cleanliness.

The ideal candidate will have at least 2 years of management experience in casual dining and demonstrate strong leadership and guest service skills.

Qualifications

• Minimum of 2 years supervisory or management experience in full-service, casual dining.
• Record of maintaining high standards of restaurant cleanliness and guest satisfaction.
• Demonstrated leadership skills including coaching and directing a team.

Responsibilities

• Oversee all aspects of theater operations.
• Ensure excellent guest service and adequate staffing.
• Control daily operations following company procedures.

Skills

Leadership skills

Guest service orientation

Financial management

Staff training and development

Education

High School diploma or equivalent

Job description

Job 164903 - Theater Manager
Winter Park, FL

• Oversee every aspect of theater operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the theater is adequately staffed to meet guest needs.
• Controlling day-to-day operations - following cash control/security procedures and taking appropriate actions.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality, and cleanliness.
• Enforcing safe work behaviors to maintain a safe environment for both guests and staff members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

Requirements

• High School diploma or equivalent combination of education and experience
• Minimum of 2 years supervisory or management experience in full service, casual dining
• Record of maintaining high standards of restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directingand motivating a team
• Some exposure to P&L and sales building highly desirable