Restaurant Assistant Manager: Guest Experience & Operations

SILVER DOUGH LLC; Denver (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

Wet Willie's is seeking an Assistant Manager for our Denver, CO location. This role requires overseeing all restaurant operations to ensure excellent guest service and adequate staffing. The ideal candidate will have previous experience in restaurant management, a record of maintaining high cleanliness standards, and strong leadership skills for coaching and motivating staff. This role involves daily decision-making, managing shifts, and upholding quality and safety standards while creating a fun and hospitable atmosphere.

Qualifications

• Previous experience in restaurant management preferred.
• Record of maintaining high standards in cleanliness and guest satisfaction.
• Demonstrated leadership skills, coaching, and team motivation.

Responsibilities

• Oversee every aspect of restaurant operations.
• Ensure excellent guest service and adequate staffing.
• Control profit & loss and day-to-day operations.

Skills

Leadership

Guest Services

Staff Management

Job description

Job 157448 - Assistant Manager, Restaurant
Denver, CO

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

Requirements

• Previous experience is preferred
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team