Theater Guest Experience Runner

Cinépolis USA; Keller (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount on tickets and food

Gifts for milestone anniversaries

Job summary

Cinépolis USA is seeking a seasonal Runner in Keller, TX to deliver concessions and meals with friendly, on-brand service. You will interact with guests, assist the expeditor, and help keep theaters clean and well-stocked while maintaining safety and hospitality standards.

Ideal candidates are 18+, with prior food-running or bussing experience and ServSafe/alcohol training. Availability nights, holidays and weekends is required to fit our cinema schedule.

Qualifications

• Must be 18 years or older.
• 1+ years of food running or bussing preferred.
• ServSafe, Food Handling and Alcohol training certifications required.
• Strong interpersonal skills for interacting with employees, guests, and management.
• Effective communication skills with the ability to handle difficult and stressful situations in a positive manner.
• Must maintain strong attention to detail in a fast-paced, changing environment.
• Have integrity and can be counted on to do the right thing.
• Available nights, holidays and weekends.

Responsibilities

• Deliver concessions items, kitchen items, and bar items to guests, ensuring accuracy and timeliness.
• Work with expeditor to ensure orders are delivered simultaneously and of high quality.
• Double-check orders and communicate with kitchen/expediter/supervisors if issues arise.
• Guide guests through the menu and upsell Cinepolis offerings when appropriate.
• Clean auditoriums, collect dishes, and assist with general cleanliness and restocking.
• Assist team members and ring up guests at concessions or box office as needed.
• Address guest complaints and route to appropriate resource when necessary.
• Monitor movie projections and communicate issues to management.
• Complete opening, mid and closing procedures and trainings.

Skills

Strong interpersonal skills

Effective communication

Attention to detail

Customer service

Education

ServSafe Certification

Food Handling Certification

Alcohol Training Certification

Job description

Cinépolis USA is seeking a seasonal Runner in Keller, TX to deliver concessions and meals with friendly, on-brand service. You will interact with guests, assist the expeditor, and help keep theaters clean and well-stocked while maintaining safety and hospitality standards.

Ideal candidates are 18+, with prior food-running or bussing experience and ServSafe/alcohol training. Availability nights, holidays and weekends is required to fit our cinema schedule.