Seasonal Guest Experience Runner

Cinépolis; Woodlands (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Cinépolis USA is seeking a friendly Runner to deliver concessions and kitchen items to guests, ensuring timely, accurate service that enhances their movie experience. You will support the dining-in concept, upsell items, and work closely with the expediter and supervisors to maintain smooth operations in a fast-paced theater environment.

As an entry-level role, you'll need to be at least 18, capable of standing for long periods, and able to lift up to 10 pounds; training and certifications

Qualifications

• Must be 18 years or older; refer to state guidelines.
• 1+ years of food running or bussing preferred.
• ServSafe, Food Handling and Alcohol training certifications required.

Responsibilities

• Deliver concessions, kitchen, and bar items to guests.
• Assist expeditor to ensure timely, high-quality delivery.
• Upsell promotions and guide guests through the menu.
• Clean auditoriums and assist with various duties as needed.
• Support team members and manage ticket scanning and front-of-house tasks.
• Address guest requests and escalate issues to management as needed.
• Assist with movie projection issues communication with staff.
• Participate in trainings and meetings.

Skills

Food running

Customer service

Communication

Hospitality

Education

ServSafe Certification

Alcohol Training Certification

High school diploma or equivalent

Job description

Cinépolis USA is seeking a friendly Runner to deliver concessions and kitchen items to guests, ensuring timely, accurate service that enhances their movie experience. You will support the dining-in concept, upsell items, and work closely with the expediter and supervisors to maintain smooth operations in a fast-paced theater environment.

As an entry-level role, you'll need to be at least 18, capable of standing for long periods, and able to lift up to 10 pounds; training and certifications