Seasonal Guest Experience Runner

Cinépolis USA; Dallas (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Milestone gifts

Job summary

Cinépolis USA is hiring a part-time Seasonal Runner in Dallas, TX. The role focuses on delivering food and beverages to guests, maintaining excellent service, and helping ensure orders are accurate and timely.

Candidates should be 18 or older with food-running experience and relevant certifications, plus strong interpersonal and communication skills to handle a busy cinema environment. Training and growth opportunities are provided.

Qualifications

• Must be 18 years or older.
• 1+ year of food running or bussing preferred.
• ServSafe, Food Handling and Alcohol training certifications required.
• Strong interpersonal and communication skills; ability to handle stressful situations positively.
• Ability to maintain attention to detail in a fast-paced environment.

Responsibilities

• Deliver concessions items, kitchen items, and bar items to guests following service standards.
• Coordinate with expediter to ensure timely, high-quality, complete orders.
• Double-check orders and communicate discrepancies to kitchen/supervisors.
• Guide guests through the menu and upsell promotions or add-ons per Cinepolis offerings.
• Clean auditoriums and remove dishes, trash, and notify managers of found items.
• Assist team members and perform tasks like ticket scanning, cleaning, and concessions ringing.
• Address guest complaints and direct to proper resources if needed.

Skills

Interpersonal skills

Communication skills

Attention to detail

Flexible schedule

Customer service oriented

Upselling/promotions

Tools

ServSafe Certification

Food Handling Certification

Alcohol Training Certification

Job description

Cinépolis USA is hiring a part-time Seasonal Runner in Dallas, TX. The role focuses on delivering food and beverages to guests, maintaining excellent service, and helping ensure orders are accurate and timely.

Candidates should be 18 or older with food-running experience and relevant certifications, plus strong interpersonal and communication skills to handle a busy cinema environment. Training and growth opportunities are provided.