Theater Assistant Manager: Lead Guest Experience

CinemaWest; Petaluma (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

Boulevard Cinema in Petaluma, CA is seeking an Assistant Manager to support the General Manager in guest services, facility operations, and staff coaching. This part-time, non-exempt role requires professionalism and the ability to work with a diverse team.

Ideal candidates bring at least one year of customer service and supervisory experience, strong communication, and the ability to manage evening and weekend shifts while maintaining a welcoming theater environment.

Qualifications

• High school diploma or equivalent required or preferred.
• 1 year of customer service experience.
• 1 year of employee supervisory experience.

Responsibilities

• Ensure guests receive outstanding service in a guest-friendly environment.
• Perform and supervise duties of Concession, Box Office, Kitchen and Usher.
• Recruit, train, develop, and assess floor staff performance.
• Support daily goals, tasks and assignments.
• Answer customer questions and resolve complaints courteously.
• Maintain daily inventory and cash-out at end of shift.
• Keep the theater clean and orderly.
• Monitor safety or security issues and respond appropriately.

Skills

Customer service

Leadership

Communication

Time management

Problem solving

Teamwork

Initiative

Supervisory responsibility

Education

High school diploma or equivalent

Job description

Boulevard Cinema in Petaluma, CA is seeking an Assistant Manager to support the General Manager in guest services, facility operations, and staff coaching. This part-time, non-exempt role requires professionalism and the ability to work with a diverse team.

Ideal candidates bring at least one year of customer service and supervisory experience, strong communication, and the ability to manage evening and weekend shifts while maintaining a welcoming theater environment.