Part-Time Center Associate $14 - $15

The UPS Store; Zimmerman (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store in Ohio is seeking a Part-Time Center Associate to deliver world-class customer service by handling packages, operating copiers and POS devices, and advising customers on products and value options.

You will learn all product and service offerings quickly, support sales goals, and maintain a clean, organized store environment while providing friendly, professional assistance to walk-in and phone inquiries. Weekend availability is required.

Qualifications

• Demonstrais strong customer service and communication abilities.
• Able to assist customers with inquiries and product information.
• Willing to learn all store offerings and procedures.

Responsibilities

• Delivers outstanding customer service to walk-in customers and phone inquiries.
• Takes ownership of customer shipping needs and offers viable solutions.
• Learns product/service offerings and industry trends.
• Operates equipment, software, and devices proficiently and may train others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.
• Meets individual sales goals.

Skills

Customer service

Communication skills

Basic math

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. This is not a warehouse position.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned
• Actively meet individual sales goals

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 20 to 30 hours per week
• Flexible Availability
• Must have weekend availability