The UPS Store Center Associate - Hiring Multiple Locations

The UPS Store 7171; New York (NY); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Excellent growth/promotion opportunities

Flexible hours

Paid training

Sick pay

Commuter benefits

Uniforms provided

Job summary

A local shipping service center in New York is seeking a Center Associate to provide exceptional customer service. Ideal candidates will have a college degree and retail experience, alongside strong communication and computer skills. This is a full-time entry-level position requiring weekend availability. Responsibilities include operating various office equipment and delivering solutions to customers' shipping needs. The position offers excellent growth opportunities and a supportive work environment.

Qualifications

• Weekend availability required.
• Willing to take the exam for Notary Public.
• Able to lift 40+ pounds.
• Prompt, reliable, and responsible.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Operates all equipment, software, and devices in an expert fashion.
• Maintains a clean, organized, and safe working environment.

Skills

Retail/customer service experience

Strong verbal and written communication skills

Strong computer skills, including Microsoft Office and Adobe Suites

Outstanding phone etiquette

Excellent and effective salesperson

Education

College degree

Job description

UPS Store Center Associate - Hiring Multiple Locations

Location: 8 locations throughout Brooklyn and Manhattan (The UPS Store 7171 and 7 additional sites).

Base pay range: $17.00 / hour – $20.00 / hour. Notary license holders are offered a salary of $45,000 / year.

Employment type: Full‑time. Average work week 37.5 hours.

Company Overview: The UPS Store is a network of individually owned and operated franchised service‑centers specializing in small business solutions. We are hiring for 8 locations throughout Brooklyn and Manhattan.

Job Description: The Center Sales Associate delivers world‑class customer service to all retail customers by receiving and processing packages for courier shipment, operating copiers, fax machines, binding equipment, laminating machines, and point‑of‑sale devices, and advising customers on our array of products and services.

Benefits

• Excellent growth/promotion opportunities
• Flexible hours
• Paid training
• Sick pay
• Commuter benefits
• Uniforms provided

Qualifications

• Weekend availability required
• Full‑time position of 37.5 hours per week
• Willing to take exam for Notary Public, or is currently a Notary Public
• College degree required
• Retail/customer service experience
• Strong verbal and written communication skills, including spelling and math
• Excellent and effective salesperson
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone etiquette
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

Responsibilities

• Delivers outstanding customer service to walk‑in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties such as operating copiers, fax machines, binding equipment, and laminating machines.

Seniority level

Entry Level

Job Function

Sales and Business Development

Industry

Staffing and Recruiting