The Milo - Front Desk Agent

Evolution Hospitality; Santa Barbara (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short-Term Disability

Long-Term Disability

401k Retirement Plan

Paid Time Off

Employee Assistance Program

Job summary

Hotel Milo in Santa Barbara is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and friendly departures. You will be the face of the property, juggling reservations, requests, and guest needs with poise and hospitality-driven energy.

Ideal candidates bring a high school diploma and familiarity with hotel software and MS Office. This full-time role offers a comprehensive benefits package and opportunities for growth within Evolution Hospitality’s lifestyle portfolio.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and MS Office.

Responsibilities

• Guest Service Superstar: you deliver warm, memorable service for every guest.
• Communication Champ: you convey messages clearly and confidently with guests and team.
• Quick-Thinking Problem Solver: you handle issues swiftly to ensure smooth operations.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest service

Communication

Quick-thinking

multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Welcome to Hotel Milo, your beachfront hacienda in Santa Barbara! Conveniently located just two blocks from State Street, Stearns Wharf, and the vibrant Funk Zone, Hotel Milo is ideally situated to explore the best of Santa Barbara. Our charming oasis features 121 rooms spread across six buildings on 2.5 acres overlooking West Beach, providing easy access to sun, sand, and surf. Experience the epitome of relaxed coastal living at Hotel Milo with two pools, a hot tub, pet-friendly accommodations, lush gardens, Spanish-tiled courtyards, local wines, and complimentary bikes. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.