The Brandywine Radnor a Tribute Portfolio Hotel - Front Desk Agent

Aimbridge Hospitality; Wayne (PA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is hiring a Front Desk Agent to create welcoming experiences at our Radnor-area hotel. You will manage guest check-ins/check-outs, handle reservations, and assist guests with requests while upholding the brand’s high service standards.

The role emphasizes friendly, proactive communication, efficient multitasking, and teamwork with hotel staff to ensure smooth operations and memorable stays for guests.

Qualifications

• High school diploma or equivalent.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm, efficient front desk service for guests.
• Communicate clearly with guests and team members.
• Resolve issues quickly to ensure guest satisfaction.
• Multitask with reservations, check-ins, and payments.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

This interview will take place at the hotel at 165 King of Prussia Rd, Radnor, PA 19087

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The Brandywine Radnor Hotel provides a full-service workplace in the heart of Philadelphia's Main Line, known for its award-winning service and welcoming atmosphere. The property features 121 guest rooms, including seven luxury suites, along with on-site dining and extensive event space for weddings, meetings, and private gatherings. Team members support a polished, guest-centered environment that attracts business travelers, social groups, and local community events. It's a professional setting suited for staff who take pride in delivering high-quality service.

Application deadline for Colorado positions: This interview will take place at the hotel at 165 King of Prussia Rd, Radnor, PA 19087