Table Games Supervisor (Experienced)

Caesars Entertainment; Danville (VA); On-site; USD 55,000 - 85,000; Full time

Job summary

Caesars Entertainment in Virginia seeks a Table Games Supervisor to oversee the operation of one or more table games during assigned shifts with a focus on exceptional guest service. You will ensure game integrity, coach staff, settle disputes, and maintain compliance with regulatory requirements while fostering a welcoming, service-driven environment.

Qualifications include a high school diploma and 2–5 years casino experience; strong leadership, communication, and English proficiency are

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Two to five years of casino experience, preferably in pit operations.
• Knowledge of multiple table games.
• Strong customer service, leadership, and communication skills.
• Ability to read, write, and understand English.
• Ability to work any day and any shift.

Responsibilities

• Oversee the operation of one or more table games during assigned shifts with a strong emphasis on exceptional guest service.
• Ensure game integrity and protect departmental assets; support team motivation through coaching.
• Verifies fills, credit slips, and markers for games under supervision and settles guest disputes when needed.
• Interacts with guests to enhance their experience and promotes Total Rewards programs.
• Maintains awareness of Title 31/BSA/Underage Gaming regulatory requirements and writes performance reviews for staff.

Skills

Guest service

Leadership

Communication

English proficient

Table games knowledge

Education

High school diploma or equivalent

College degree preferred

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Table Games Supervisor oversees the operation of one or more table games during an assigned shift, with a strong emphasis on exceptional guest service. This role ensures game integrity, protects departmental assets, and supports team member motivation through positive recognition and corrective coaching. The Supervisor models professional conduct, maintains regulatory compliance, and fosters a welcoming, service driven environment.

How You Will Create the Extraordinary

Displays a working knowledge of all table games, house rules, counting methods, and procedures in the assigned area.

Verifies fill slips, credit slips, and markers for games under supervision.

Settles guest disputes, escalating issues to management when appropriate.

Engages guests to enhance their experience and models interactive service behaviors.

Remains alert to unusual or questionable activities involving guests or team members and reports concerns immediately.

Rates guests and promotes Total Rewards cards for new and existing patrons.

Maintains knowledge of Title 31/BSA/Underage Gaming regulatory requirements.

Accurately maintains table game inventories and player win/loss records.

Opens and closes games; changes cards and dice as required.

Intervenes in guest or employee conflicts and supports service recovery efforts.

Coaches, counsels, and guides team members to ensure proper performance of duties.

Champions all Family Style Service Programs and Service Standards.

Prepares and coordinates periodic performance reviews for assigned personnel.

Enforces all company policies and procedures.

Informs management of potential safety issues.

Maintains key security.

Completes all required property initiatives, including Spotlights, Service Standards, and Game Knowledge requirements.

Attends all mandatory company and departmental meetings.

Provides leadership and direction to dealers and pit staff throughout the shift.

What You Will Need

• High school diploma or equivalent required; college degree preferred.

Two to five years of casino experience required, preferably in pit operations.

Knowledge of multiple games preferred .

Strong understanding of casino rules, regulations, and procedures related to pit operations.

Excellent customer service, leadership, and communication skills.

Ability to read, write, speak, and understand English.

Ability to work any day and any shift.

Ability to work effectively as part of a team.

Must present a well groomed, professional appearance.

Ability to stand for long periods.

Ability to continuously maneuver around the Table Games Pit area for the duration of the shift.

Ability to respond calmly and professionally in a fast-paced environment.

Ability to memorize game rules and procedures.

Ability to quickly and accurately perform mathematical calculations.

Ability to accurately balance chip banks at the beginning and end of shift.

Excellent vision, including peripheral vision, to protect game integrity.

Ability to read, verify, and sign documents in a confined workspace.

Ability to tolerate secondhand smoke, high noise levels, bright lights, and dust.

Ability to bend, reach, kneel, twist, and grip items.

Ability to lift up to 25 pounds.

TOGETHER WE WIN
We believe in delivering family-style service an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.