Table Games Floor Person

Caesars Entertainment; Reno (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Caesars Entertainment in Reno seeks a Pit Supervisor to oversee one or more table games on a shift, with an emphasis on guest service, guest experience, and service recovery. You will motivate staff through positive recognition and coaching while ensuring play adheres to regulatory standards.

Safeguard assets, enforce rules for pit games, respond to disputes, direct pit personnel, and maintain inventories. You will also handle markers, promote events, and uphold DEI and safety commitments across

Qualifications

• High School diploma or equivalent.
• Experience in casino operations or table games preferred.
• Ability to perform intermediate math and maintain accurate records.

Responsibilities

• Safeguard company assets located in work area.
• Enforce casino rules and regulations for pit games.
• Respond to guest disputes arising in pit games.
• Direct assignment of pit personnel.
• Maintain proper table inventories through fills and credits.
• Issue playing cards and dice and review for irregularities at shift start.
• Learn to print Markers and perform Marker back.
• Exemplify core values and provide friendly, family-style service.

Skills

Attention to detail

Intermediate math

Guest service

Communication

Scheduling flexibility

Education

High school diploma

Tools

MS Word

Excel

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission

“Create the Extraordinary”

Our Vision

“We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values

“Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Perpetuates employee motivation utilizing positive recognition and corrective coaching.

How You Will Create the Extraordinary

Safeguard company assets located in work area.

Enforce rules and regulations of the casino for pit games

Respond to guest disputes arising in pit games

Direct assignment of pit personnel

Maintain proper table inventories through fills and credits

Issue playing cards and dice, and review them for irregularities at the beginning of the shift

Adhere to regulation Title 31

Offer to create a club card for the guests

Promote upcoming events

Safeguard company assets located in your area

Track Low Limit and High Limit players play

Direct assignments for pit personnel in your area

Maintain proper table inventory through fills and credits

Issue playing cards and dice and keep inventory of them

Must learn how to print Markers as well as do a Marker back

Exemplifies our core values, family style service, our mission and vision

Exemplifies our DEI (diversity, equity, inclusion) culture

Perform other job related duties as assigned

What You Will Need

Minimum of 2 years supervisory in pit or dealing

Ability to perform intermediate math

Work varied shifts, including weekends and holidays as needed

Excellent organizational skills required

Skill in establishing and maintaining effective working relationships with staff

Knowledge of Casino games and operations

High School diploma or equivalent

Good working knowledge of computer software to include MS Word, Excel

General Office Experience Preferred

ADDITIONAL REQUIREMENTS

Work may be performed in an area, which may be unusually noisy and crowded

Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high

Normal sense of smell, touch, sound and vision range

Eye/hand coordination and manual dexterity

Work area is subject to variable temperatures

May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.