TG Floor Supervisor (Full Time) (36941)

Agua Caliente Casinos; Cathedral City (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Agua Caliente Cathedral City is recruiting a Table Games Supervisor to oversee daily dealer operations and ensure compliance with casino policies. The role requires strong leadership, knowledge of table games, and the ability to communicate in English.

You will supervise dealers, manage game counts, assist the Shift Manager, and uphold AML and currency reporting standards in a busy, smoke-filled environment. High school diploma or GED and 2 years related experience are required.

Qualifications

• Must possess leadership abilities to supervise dealers and guide the shift team.
• Knowledge of AML programs and currency reporting requirements is required.
• Ability to communicate effectively in English in a fast-paced casino environment.

Responsibilities

• Directly supervise the dealers and oversee table games activity.
• Oversee count procedures and ensure accuracy of inventories.
• Assist the Shift Manager with gaming operations and policy compliance.
• Instruct staff on table assignments and responsibilities.
• Ensure compliance with federal currency reporting and AML requirements.
• Handle guest concerns and support smooth daily operations.

Skills

Leadership

AML compliance

English communication

Casino operations knowledge

Education

High school diploma or GED

Job description

Job Details

Job Location: Agua Caliente Cathedral City - Cathedral City, CA 92234Position Type: Full TimeAssist in the daily responsibilities of table games operations.

Essential Duties and Responsibilities (other duties may be assigned)

• Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements
• Monitors the performance of subordinates, ensuring adherence to casino policies and procedures.
• Oversees and maintains integrity of Table Games activity.
• Possess good working knowledge and understanding of Table Games.
• Approves and oversees count table inventory at the beginning and end of shifts.
• Facilitates replenishment of chips.
• Supervises issuance of cards.
• Instructs personnel on table assignment.
• Ensures application and/or compliance of federal currency reporting requirements.
• Handles minor guest complaints.
• Assists Shift Manager with gaming operations.
• Can perform duties assigned by Shift Manager

Supervisory Responsibilities

• Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws.
• Responsibilities include planning, assigning and directing work; gives input on performance appraisal; rewarding and disciplining employees per approved casino policies; addressing complaints and resolving problems.

GAMING EXPERIENCE REQUIRED

QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or GED, and 2 years related experience and/or training; or equivalent combination of education and experience in card room operations, to include but be limited to experience as a dealer and/or Floor Supervisor.
• Must possess the ability to differentiate Cheque color and appropriate values of each.
• Must be able to communicate in English.

Working Conditions/Physical Demands

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift.Must be able to work in a smoke filled environment.

Typically the individual will be housed in an office environment.

The noise level in the work environment is usually moderate, but will elevate when located in the casino environment.

Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.