TG Asst. Shift Manager

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage, CA is seeking a Table Games Assistant Shift Manager to support daily operations of table games and ensure high standard of guest service.

The role requires 2 years of table games experience, English communication, and strict adherence to AML and internal controls. Full-time exempt position with on-site work environment in a casino setting.

Qualifications

• High school diploma or GED required.
• 2 years Table Games experience or equivalent in card room operations.
• Must communicate in English.

Responsibilities

• Assist in day-to-day table games operations.
• Monitor subordinates for adherence to casino policies.
• Oversee table games activity and integrity; manage count table inventory.

Skills

English communication

Education

High school diploma or GED

Job description

Job Details: Job Location: Agua Caliente Rancho Mirage - Rancho Mirage, CA, Position Type: Full Time - Exempt, Salary Range: Undisclosed, Job Category: Management, The Table Games Assistant Shift Manager assists in the responsibilities of the day to day of the table games operations.

Essential Duties and Responsibilities of Table Games Assistant Shift Manager (other duties may be assigned)

• Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements
• Monitors the performance of subordinates, ensuring adherence to Casino policies and procedures
• Oversees and maintains integrity of Table Games activity
• Possesses good working knowledge and understanding of Table Games
• Approves and oversees count table inventory at the beginning and end of shifts
• Facilitates replenishment of chips
• Supervises issuance of cards
• Instructs personnel on table assignment
• Ensures application and/or compliance of federal currency reporting requirements
• Handles minor guest complaints
• Assists Shift Manager with gaming operations
• Can perform duties assigned by Shift Manager
• Provides excellent guest service to both guest and internal clients
• Must comply with all applicable ACRM and ACPS System of Internal Controls, Standard Operating Procedures and all Tribal Regulations

Supervisory Responsibilities of Table Games Assistant Shift Manager

• Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws
• Responsibilities include planning, assigning, and directing work; gives input on performance appraisal; rewarding and disciplining employees per approved Casino policies; addressing complaints and resolving problems

Qualifications:

• High school diploma or G.E.D.
• 2years TableGames experience and/or equivalent combination of education and experience in card room operations, toinclude but be limited to experience as a Dealer and FloorSupervisor
• Mustpossess the ability to differentiate Cheque color and appropriatevaluesofeach
• Must be ableto communicatein English

WorkingConditions/Physical Demands

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Mustbeable to workinasmoke filled environment.Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, butwillescalate when located in thecasino environment.Mustbe ableto grasp,bend,lift and/orcarry or otherwisemove goods weighing a minimum of 25 lbs.onan intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limitedto:a computer keyboard, calculator, general office equipment and multi‑line telephone.