TG Floor Supervisor (Full Time) (37372)

Agua Caliente Casinos; Palm Springs (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Agua Caliente Casinos in Palm Springs, CA seeks a Table Games Supervisor to oversee daily dealer operations and maintain game integrity. You will supervise dealers, enforce casino policies, and support the Shift Manager in supervising gaming activities, ensuring compliance and smooth table flow.

The ideal candidate has a high school diploma or GED with 2 years of related table games experience, strong English communication, and the ability to manage staff and respond to guest concerns in a

Qualifications

• Experience in card room operations, including dealer or floor supervision.
• Ability to communicate in English and supervise staff.
• Strong understanding of table games operations and policy adherence.

Responsibilities

• Oversees and maintains integrity of Table Games activity.
• Monitors performance of subordinates and ensures adherence to casino policies.
• Assists Shift Manager with gaming operations and handles guest concerns.
• Approves and oversees count table inventory at shift changes.
• Instructs personnel on table assignment and chip replenishment.
• Ensures compliance with federal currency reporting requirements.
• May perform duties assigned by Shift Manager.

Skills

Table Games Knowledge

Supervisory Skills

English Communication

Education

High School Diploma or GED

Job description

Assist in the daily responsibilities of table games operations.

Essential Duties And Responsibilities (other Duties May Be Assigned)

• Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements
• Monitors the performance of subordinates, ensuring adherence to casino policies and procedures.
• Oversees and maintains integrity of Table Games activity.
• Possess good working knowledge and understanding of Table Games.
• Approves and oversees count table inventory at the beginning and end of shifts.
• Facilitates replenishment of chips.
• Supervises issuance of cards.
• Instructs personnel on table assignment.
• Ensures application and/or compliance of federal currency reporting requirements.
• Handles minor guest complaints.
• Assists Shift Manager with gaming operations.
• Can perform duties assigned by Shift Manager

Supervisory Responsibilities

• Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws.
• Responsibilities include planning, assigning and directing work; gives input on performance appraisal; rewarding and disciplining employees per approved casino policies; addressing complaints and resolving problems.

Qualifications

GAMING EXPERIENCE REQUIRED

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

• High school diploma or GED, and 2 years related experience and/or training; or equivalent combination of education and experience in card room operations, to include but be limited to experience as a dealer and/or Floor Supervisor.
• Must possess the ability to differentiate Cheque color and appropriate values of each.
• Must be able to communicate in English.

Working Conditions/Physical Demands

• To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift.Must be able to work in a smoke filled environment.
• Typically the individual will be housed in an office environment.
• The noise level in the work environment is usually moderate, but will escalates when located in the casino environment.
• Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.