TF33 NATO Field Service Representative (Onsite)

Prattwhitney; East Hartford (CT); On-site; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Flexible work schedules

Employee assistance program

Scholar program

Parental leave

Paid time off

Holidays

Incentive programs

Job summary

RTX is seeking a field service engineer to support NATO TF33 engines for the E-3 AWACS fleet. This onsite role is based in Geilenkirchen, Germany, with travel to Turkey, Greece, Italy, and the USA as needed. The candidate must have substantial TF33 knowledge and be able to coordinate with NATO and depot teams.

Experience in project management and strong customer-facing skills are essential to optimize engine safety and readiness while supporting multiple concurrent projects.

Qualifications

• BS in engineering or related technical field with 8+ years of relevant experience; or an Advanced degree with 5+ years; or an Associate's with 7+ years; or 12+ years may be considered in lieu of degree.
• In-depth knowledge of the TF33 engine is a must; familiarity with TF33 hardware, maintenance, and operations are required.
• Strong project management abilities and ability to interface with NATO and depot teams.

Responsibilities

• Act as primary technical interface between Pratt & Whitney and NATO TF33 customers and Depot organizations.
• Provide complete timely responses to customer technical questions and track in appropriate systems.
• Research technical issues and coordinate with program management to implement solutions to improve engine safety and readiness.
• Support coordination and participate in company teams sent out to customer locations for special inspections and data collection.

Job description

Date Posted: 2026-10-02 Country: United States of America Location: US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. Military Customer Support and Services is seeking a motivated individual to help enhance fleet readiness for North Atlantic Treaty Organization (NATO) customers operating TF33 engines on the E-3 Airborne Warning and Control System (AWACS) aircraft. This field service engineer (FSR) position is well-suited to an individual seeking to demonstrate and further develop his/her project management abilities while acquiring broad-based whole engine experience. This position is located in Geilenkirchen, Germany.

What You Will Do:

• Act as primary technical interface between Pratt & Whitney and NATO TF33 customers and Depot organizations.
• Provide complete timely responses to customer technical questions and track in appropriate systems.
• Research technical issues and correct source data to resolve systems level issues, coordinate with program management and customers to implement solutions to improve engine safety and readiness.
• Support coordination and participate in company teams sent out to customer locations for special inspections, data collection, evaluation of designs, etc.
• Coordinate and present technical issues in support of customer meetings and conferences.
• Assist with multiple projects focused on minimizing the rate of Unscheduled Engine Removals and improving the efficiency of depot maintenance to increase engine supportability.

Qualifications You Must Have:

BS in engineering or related technical field with 8+ years of relevant experience; or an Advanced degree with 5+ years; or an Associate's with 7+ years; or 12+ years of relevant experience may be considered in lieu of degree. In-depth knowledge of the TF33 engine a must; familiarity with TF33 hardware, maintenance, and operations are required.

Travel Requirements:

20-30% to Turkey, Greece, Italy and U.S.A. Must be a U.S. Citizen. This position may require access to systems/tools that are restricted to individuals who do not possess US citizenship. Must be able to gain a NATO Security Clearance.

Qualifications We Prefer:

• Able to search for Comprehensive Engine Maintenance System (CEMS) to verify maintenance activities are properly captured.
• Self-starter with ability to work unsupervised.
• Represent P&W answering complex maintenance issues with NATO customer.
• Thorough understanding of engine operating systems and aircraft interface.

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility. This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

Salary

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels.

Benefits

• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays
• annual short-term and/or long-term incentive compensation programs

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

Equal Opportunity Employer

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms: (link removed)

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.