Textile Aisle Specialist - Customer Service & Stocking

GOODWILL OF CENTRAL FLORIDA; Florida; On-site; USD 17,000 - 21,000; Full time

Job summary

GOODWILL OF CENTRAL FLORIDA is seeking a Retail Associate to stock processed textile donations and assist customers on the sales floor. You will organize garments, ensure color rotation, greet shoppers, and locate items while maintaining a clean environment.

The role emphasizes safety, courtesy, and efficient service in a visible retail setting. The position requires good communication, ability to follow directions, and a neat appearance.

Qualifications

• Core Principles guide daily activities and interactions.
• Ability to listen and follow directions.
• Provide excellent customer service.
• Respond calmly to emergencies.
• Knowledge of textile articles and garment classification.

Responsibilities

• Organize and categorize textile merchandise on the sales floor.
• Support textile color rotation per procedures.
• Greet customers and provide accurate service.
• Help customers locate areas and answer questions.
• Monitor for suspicious activity and report it.
• Maintain clean, safe sales floor and production areas.
• Dress neatly and wear name badge.
• Direct complaints to management and answer calls promptly.

Skills

Customer service

Communication

Attention to detail

Organization

Safety awareness

Education

High School diploma or equivalent

Job description

GOODWILL OF CENTRAL FLORIDA is seeking a Retail Associate to stock processed textile donations and assist customers on the sales floor. You will organize garments, ensure color rotation, greet shoppers, and locate items while maintaining a clean environment.

The role emphasizes safety, courtesy, and efficient service in a visible retail setting. The position requires good communication, ability to follow directions, and a neat appearance.