Testing & Violations Coordinator

Otis SE; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Paid vacation

Paid holidays

Life insurance

Disability coverage

Tuition reimbursement

Job summary

Otis Elevator Company in New York seeks a highly motivated Violations & Testing Coordinator to track, investigate, and drive resolution of DOB and OATH/ECB elevator violations and deficiencies, while coordinating with field teams and customers.

You will manage deadlines, support AOCs/COCs filings, review violations for responsibility, and maintain detailed records in compliance systems. Strong communication and organization are essential; prior elevator-industry experience is not required.

Qualifications

• Teamwork in a dynamic environment.
• Strong written and verbal communication with internal/external customers.
• Self-motivated and capable of managing multiple projects.

Responsibilities

• Track, investigate, assign, and drive resolution of DOB and OATH/ECB violations.
• Monitor correction, reinspection, hearings, and filing deadlines.
• Coordinate corrective actions with field operations, contractors, and building management.
• Process AOCs/COCs including required documentation and filings.
• Review violations to determine responsibility and any fines or penalties.
• Maintain accurate records and status updates in compliance systems.
• Communicate violation status and required actions to stakeholders.
• Support process improvements for violation-clearing.

Skills

Teamwork

Communication

Time management

Self-motivation

MS Office proficiency

Education

High School degree or equivalent

Tools

Microsoft Office

Job description

Date Posted: 2026-10-01 Country: United States of America Location: OT234: GW - NEW YORK, NY One Penn Plaza, NEW YORK, NY, 10119 USA Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator Company is searching for a highly motivated Violations & Testing Coordinator.

On a typical day you will:

• Track, investigate, assign, and drive resolution of DOB and OATH/ECB elevator violations and deficiencies.
• Monitor correction, reinspection, hearing, and filing deadlines to support timely compliance.
• Coordinate corrective actions with field operations, contractors, consultants, account managers, customers, and building management.
• Process and support Affrimations/Certificates of Correction (AOCs/COCs), including required documentation and filings through DOB NOW: Safety.
• Review violations and deficiencies to determine responsibility, including customer/building and billable items, fines, and civil penalties.
• Maintain accurate records, supporting documentation, and status updates in applicable compliance systems.
• Communicate violation status, required actions, and outstanding items to internal and external stakeholders.
• Support continuous improvement of violation-clearing processes, standard work, and compliance controls.

What you will need to be successful

• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• Goal-orientated with strong time management and organizational skills
• High School degree or equivalent required

Preferred Qualifications

• Prior experience working with the Department of Buildings preferred

The ideal candidate is highly organized, detail-oriented, customer-focused, and comfortable managing a high volume of work in a fast-paced environment. Strong communication, coordination, and problem-solving skills are essential; prior elevator-industry experience is not required.

What’s In it For Me / Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

The salary range for this role is $65,000 - $90,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis.

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.