Testing Specialist

San Jacinto College; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

San Jacinto College is seeking a Testing Specialist at the South Campus to administer a range of exams including TSIA2 and GED. You will input scores into the student database, ensure testing security, and coordinate offsite exams with local high schools and dual credit directors.

The role requires excellent communication, attention to privacy policies, and the ability to manage multiple testing workflows in a busy campus environment.

Qualifications

• Associate degree or four years of office experience in a college/educational environment.
• Excellent written and verbal communication skills.
• Understanding of FERPA and student privacy requirements.

Responsibilities

• Administer a variety of exams (TSIA2, GED, CLEP, Accuplacer ESL, and more).
• Coordinate with dual credit and high schools to schedule offsite exams.
• Ensure security standards with external vendors and internal stakeholders.
• Input test scores into the student database system accurately.
• Assist students and community testers with scheduling and inquiries.
• Maintain secure storage of testing materials and records.

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Education

Associate degree / college experience

Tools

Banner

Job description

Testing Specialist -South Campus

PRIMARY FUNCTION: Administer tests, including TSIA, GED, CLEP,Accuplacer ESL, correspondence, make-up, distance learning and accessibilityservices tests. Testing specialists input test scores into the student databasesystem, collaborate with local high schools and dual credit directors todeliver testing at their locations, and troubleshoot computer and test issuesduring administration.

MAJOR RESPONSIBILITIES:

Essential Job Functions:

• Administer a variety of academic and professional exams, including TSIA2, Accuplacer ESL, GED, CLEP, correspondence, make-up and accessibility services exams.
• Collaborate with dual credit and service area high schools to administer offsite TSIA2 exams as needed.
• Uphold all administration and security standards of our external vendors and internal stakeholders, including Pearson, College Board and SJC academic and technical programs.
• Process associated documents for all exams and input test scores into the student database system.
• Assist students and other community testers to schedule and request test appointments.
• Maintain secure storage for testing materials and internal testing records.
• Create student identification records in the student database system when appropriate.

Additional Job Functions:

• Answer phone, emails and other communications to assist students, staff, faculty and community with testing inquiries.
• Maintain well-organized and clean service areas for student and staff use.
• Collaborate with other San Jacinto College division and academic departments to facilitate testing services.
• Other duties as assigned.

REQUIRED/MINIMUM QUALIFICATIONS

Knowledge, Skills and Abilities:

• Demonstrate the college values
• Display impeccable integrity and commitment to upholding standards
• Display excellent written and verbal communication skills
• Display adaptability to changes in policies and procedures
• Work unsupervised and multitask in a fast-paced office environment
• Possess personal computer literacy skills
• Possess outstanding customer service and interpersonal skills
• Display team-oriented and collaborative work relationship with other staff members

Education and Experience:

• Associate degree or four years of office experience in a college/educational environment.

Preferred Education & Experience:

• Completion of college-level credits or some post-secondary education
• In-depth knowledge of testing
• In-depth knowledge of Banner
• In-depth knowledge of and ability to enforce institutional policies and procedures
• Understanding of FERPA law

Note: The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements.

Salary Grade: 108

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule.

Requisition Number: req6414

Posting Close Date: 10/10/2026