Testing Services Clerk

El Paso Community College; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

El Paso Community College is seeking a Test Administration Specialist to provide test administration and support services on campus. This role involves administering various tests, ensuring test security, verifying applicant eligibility, and troubleshooting computer equipment in a busy testing center.

The position also handles data processing, MIS data preparation, and reporting, while assisting clients, scheduling appointments, and guiding junior staff.

Qualifications

• Associate's Degree and one year of related experience or equivalent combination of education and experience.
• Transcript reflecting required education must be submitted for consideration.
• Strong interpersonal, oral, and written communication skills.
• Ability to work in a team oriented environment.
• Strong computer skills and ability to troubleshoot basic problems in a computerized testing environment.

Responsibilities

• Provide test administration and support services on campus.
• Administer and monitor a variety of tests including state, national, and institutional.
• Ensure security of test materials and verify eligibility and identity of testing applicants.
• Troubleshoot computer equipment and software as needed.
• Process tests using computerized scanning and scoring equipment.
• Maintain departmental testing files and prepare data for entry into the MIS.
• Retrieve data from mainframe and compile statistical reports.
• Answer telephones, schedule appointments, greet test clients and provide information and materials.
• Operate office and computer equipment and maintain databases and testing suspense files.
• Publicize testing information including schedules and assist with testing logistics.
• Provide guidance to less experienced testing personnel.
• Perform other duties as assigned.

Skills

Interpersonal communication

Teamwork

Computer troubleshooting

Education

Associate's Degree

Job description

Provide test administration and test support services. In-person work on campus is an essential function of this position.

Administer and monitor a variety of tests to include state, national, and institutional. Ensure security of test materials. Verify eligibility and identity of testing applicants. Troubleshoot computer equipment and software.

Process tests using computerized scanning and scoring equipment. Maintain departmental testing files. Prepare testing data for entry to the Management Information System. Retrieve data from mainframe system and compile statistical reports.

Answer telephones, schedule appointments, greet test clients, provide information and materials, and answer questions. Operate office and computer equipment, perform data processing and maintain record databases using a variety of computer software programs. Publicize testing information including schedules.

Provide guidance to less experienced testing personnel or work studies. Inventory and distribute testing materials and supplies. Maintain computerized inventory databases and testing suspense files.

Perform other duties as assigned.

Required Qualifications:

• 1. Associate's Degree and one (1) year of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.
• NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
• 2. Strong interpersonal, oral, and written communication skills.
• 3. Ability to work in a team oriented environment.
• 4. Strong computer skills and ability to troubleshoot basic problems encountered in a computerized testing environment.

Special Conditions:

• 1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures.

The El Paso County Community College District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability, and veteran status.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to handle, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee is occasionally required to taste or smell. The employee must regularly lift and move up to 25 pounds, frequently lift or move up to 50 pounds, and occasionally lift and move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.