Testing Proctor & Administrative Assistant

Manhattan University; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

The Testing Proctor & Administrative Assistant in the Center for Academic Success & Accessibility Services at Manhattan University administers and monitors exams for students with approved accommodations, maintaining a secure, professional testing environment.

This position is funded through May 2027, with continued funding to be reviewed for the next fiscal year. Evening availability is required during final exam periods.

Qualifications

• Bachelor’s degree and experience in a college or university setting.
• Strong customer service, organizational and communication skills.
• Ability to work collaboratively with faculty, staff, and students; maintain confidentiality.

Responsibilities

• Proctor exams in the testing center according to each student’s approved accommodations.
• Check in students, verify identification, and review testing instructions and exam rules.
• Receive, store, and return exam materials securely, following faculty instructions and center procedures.
• Monitor students throughout the examination for potential violations of academic integrity, documenting and reporting any suspected violations.
• Set up and troubleshoot assistive technology (e.g., screen readers, text-to-speech, adaptive software) as directed.
• Maintain accurate records of start and end times, accommodations provided, and any incidents.
• Prepare testing rooms and workstations and keep them orderly and distraction-free; coordinate scheduling with staff.
• Maintain confidentiality of all student and disability-related information, in accordance with FERPA, ADA, 504, and University policy.
• Conduct student outreach regarding Learning Specialist appointments and mid-semester check-in appointments.
• Perform additional duties as assigned

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Problem-solving

Collaboration

Confidentiality

Attention to detail

Adaptability

Time management

Scheduling systems

Education

Bachelor's degree

Tools

Scheduling/database systems

Job description

Position Description

The Center for Academic Success & Accessibility Services (CAS) at Manhattan University ensures that students with disabilities have equitable access to academic programs and campus life. Under the supervision of the Director of Academic Success and Accessibility Services, the Testing Proctor & Administrative Assistant administers and monitors exams for students with approved accommodations, maintaining a secure, professional, and supportive testing environment.

This position is funded through May 2027, with continued funding to be reviewed for the next fiscal year.

Job Responsibilities

The Testing Proctor & Administrative Assistant will:

• Proctor exams in the testing center according to each student’s approved accommodations
• Check in students, verify identification, and review testing instructions and exam rules
• Receive, store, and return exam materials securely, following faculty instructions and center procedures
• Monitor students throughout the examination for potential violations of academic integrity, documenting and reporting any suspected violations
• Set up and troubleshoot assistive technology (e.g., screenreaders, text-to-speech, adaptive software) as directed
• Maintain accurate records of start and end times, accommodations provided, and any incidents
• Prepare testing rooms and workstations and keep them orderly and distraction-freeCommunicate with staff about scheduling conflicts, technical problems, or student needs
• Maintain strict confidentiality of all student and disability-related information, in accordance with FERPA, ADA, 504, and University policy
• Conduct student outreach regarding Learning Specialist appointments and mid-semester check-in appointments
• Perform additional duties as assigned

Requirements

• Bachelor’s degree and experience working in a college or university environment
• Strong customer service, organizational, communication, interpersonal, and problem-solving skills
• Demonstrated ability to work collaboratively with faculty, staff, and students
• Proficiency with standard office technology and scheduling/database systems
• Ability to maintain confidentiality and exercise sound judgement
• Evening availability is required during final exam periods