Testing Coordinator

St.-John; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

St. John’s University is seeking a Testing Coordinator to manage and coordinate accommodated exams for students registered with Student Accessibility Services.

You will oversee scheduling, proctor coordination, and the use of alternative formats while ensuring confidentiality and adherence to university policies and federal laws.

Qualifications

• Bachelor’s degree in education, psychology, counseling, disability services, or a related field.
• Experience in higher education, disability services, testing centers, or student support roles.
• Experience administering exams or coordinating academic accommodations.
• Familiarity with disability laws (ADA, Section 504) and accommodation practices.

Responsibilities

• Manage daily testing operations including scheduling, proctors, and coordinating exams for students with accommodations.
• Coordinate the use of alternative testing formats including readers, scribes, assistive technology, and accessible materials.
• Support students by providing clear instructions, maintaining a welcoming testing environment, and answering questions on procedures.
• Hire, onboard and supervise part-time testing proctors and student workers.
• Communicate regularly with faculty to request exam materials and confirm accommodation needs.
• Maintain secure exam handling and confidential storage of all exam materials.
• Maintain detailed records of exams, incidents, and accommodation usage; prepare reports for assessment.
• Implement accommodations approved by SAS staff and ensure accurate administration.
• Support broader disability services initiatives and participate in staff meetings during peak periods.

Skills

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

Confidentiality

ADA/504 knowledge

Technology fluency

Education

Bachelor’s degree in education, psychology, counseling, disability services, or related field

Tools

Scheduling systems

Learning Management Systems

Assistive technology tools

Reader/Scribe software

Job description

Reporting to the Director of Student Accessibility Services, the Testing Coordinator plays a central role in making sure students with approved accommodations receive equitable, well-organized testing support. The Testing Coordinator oversees the planning, scheduling, and administration of accommodated exams for students registered with Student Accessibility Services. The role ensures that testing accommodations are implemented accurately, confidentially, and in alignment with university policies and federal disability laws. The coordinator serves as a key liaison among students, faculty, and staff to support an accessible and inclusive academic environment.

The SAS is housed within the Department of Student Wellness at St. John’s University. The Department of Student Wellness engages in an integrated approach to wellness that fosters collaboration between Student Health Services, Wellness Education and Prevention, Counseling and Psychological Services (CAPS), Student Accessibility Services (SAS), Campus Recreation, and Sexual Violence Outreach, Awareness, and Response (SOAR). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage daily testing operations including scheduling, arranging proctors, and coordinating exams for students receiving accommodations such as extended time, reduced-distraction environments, assistive technology, or alternative formats.
• Coordinate the use of alternative testing formats including readers, scribes, assistive technology, and accessible materials as needed.
• Support students by providing clear instructions, maintaining a welcoming testing environment, and addressing questions related to testing procedures and accommodations.
• Hire, onboard and supervise part-time testing proctors and student workers.
• Communicate regularly with faculty to request exam materials, clarify testing instructions, confirm accommodation needs, and ensure timely return of completed exams.
• Maintain secure exam handling by implementing a system to track receipt, storage, administration, and return of all exam materials while upholding strict confidentiality.
• Maintain detailed records of exams administered, incidents, and accommodation usage; prepare reports for departmental assessment.
• Implement testing accommodations approved by Student Accessibility Services staff, ensuring accommodations such as extended time, reduced-distraction environments, assistive technology, readers, or scribes are administered accurately.
• Support broader disability services initiatives, participate in staff meetings, and assist during peak accommodation periods.

• Demonstrate subject matter expertise with assistive technology and Section 504 and the Americans with Disabilities Act (ADA) and with other federal and state regulations concerning students with disabilities especially as it pertains to the implementation of testing accommodations.
• Keen attention to detail, ensuring accuracy in scheduling, documentation, and exam handling.
• Ability to solve problems and navigate last-minute changes, conflicts, or unexpected testing needs.
• Understands the importance of access and inclusion in academic settings.
• Manages high-volume testing periods with professionalism.
• Works closely with faculty, students, and colleagues across campus.

Supervisory Responsibility

Team of 3-5 student workers, part-time proctors and GAs

Required Education and Experience

• Bachelor’s degree in education, psychology, counseling, disability services, or a related field.
• Experience working in higher education, disability services, testing centers, or student support roles.
• Experience administering exams or coordinating academic accommodations
• Knowledge of accessible technology (screen readers, speech-to-text tools, alternative formats).
• Supervisory experience with student workers or proctors.
• Ability to work effectively with diverse populations, including students with disabilities, faculty, and staff,
• Strong organizational and time-management skills, with the ability to manage multiple deadlines.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Familiarity with disability law (ADA, Section 504) and accommodation practices.
• Comfort with technology, including scheduling systems, learning management systems, and assistive technology tools.

Reports to

Director, Student Accessibility Services

Department of Student Wellness

Division of Student AffairsWork Environment:

• This role operates primarily in an office environment within St. John’s University’s Office of Student Accessibility Services.
• Interaction involves frequent contact with students experiencing varying degrees of mental health challenges.
• Work is typically performed in a confidential, private setting.

The role is based in an office environment within a student services or accessibility services suite. The space typically includes:

• A reception or student-facing area
• Private or semi-private testing rooms
• Quiet, reduced-distraction spaces
• Storage areas for secure exam materials
• Workstations equipped with scheduling software and assistive technology tools
• The atmosphere is professional, calm, and centered on supporting equitable access for students with disabilities.

Physical Demands

• Ability to remain in a stationary position (sitting/standing) for extended periods while conducting evaluations and follow up visits.
• Frequent use of computers, phones, and medical records systems.
• Light physical activity such as walking between campus locations may be required.

Environmental Conditions

• Standard clinical/office environment with minimal exposure to adverse conditions.
• Some exposure to emotionally charged situations when working with students in crisis.
• Requires maintaining a calm, professional demeanor in stressful circumstances.

Position Type/Expected Hours of Work

• Full time; specific schedule to be determined in collaboration with the Director of Student Accessibility Services. Flexible hours with potential for early morning testing administration, evenings and/or weekend availability during peak times.

Travel

None