Testing Proctor

Louisiana State University; United States; Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Louisiana State University is seeking a Testing Proctor for the LSU Testing Center to manage check-ins, verify IDs, and assign stations in a fast-paced, secure environment.

The role requires strong integrity, confidentiality, and clear communication. Flexibility for varied shifts and weekend hours is expected, with comprehensive training provided.

Qualifications

• High school diploma or GED required.
• Ability to maintain confidentiality and security of testing materials.
• Strong communication and instructions-delivery skills.
• Able to multitask in a high-volume testing environment.
• Proficient in basic computer skills and software navigation.

Responsabilités

• Check in students, verify identification and test being taken.
• Assign seating and computer stations.
• Secure electronic devices before testing sections.
• Distribute approved documents and verify calculators if allowed.
• Answer questions on testing procedures.
• Ensure adherence to testing guidelines and confidentiality.
• Maintain testing center readiness for daily sessions.
• Monitor test-takers via video surveillance and observe for independent work.
• Verify test submission and checkout of examinees.
• Report any violations or unusual activity to Testing Center Manager.

Connaissances

Integrity

Confidentiality

Communication

Time management

Multi-tasking

Typing

Computer literacy

Formation

High school diploma

Outils

Microsoft Word

Microsoft Excel

Description du poste

Job Posting Title: Testing Proctor

Position Type: Transient (Fixed Term) (Seasonal)

Department: LSUAM AA – EM – CS – TES – Computer Based Training (Aria Rife (00062394))

Work Location: B0051 Robert Lee Himes Hall

Pay Grade:

The Office of Testing and Evaluation Services (OTES) supports the LSU campus by providing computer‑based testing in the LSU Testing Center for LSU academic course exams, course placement, and national, state, and local tests. Other services such as instructor course evaluations, test and survey development, and scoring are also provided. The OTES has approximately 450 computer stations in four testing center locations in Himes Hall. The Testing Center typically impacts 20,000+ students and over 200,000+ tests per year (3 semesters). The Testing Center operates as a model provider of accessible, innovative, and state‑of‑the‑arts services and experiences by providing: exceptional, cost‑effective, and efficient services to students, faculty, LSU, and the greater community the utmost integrity to our students, faculty, and administration with a fair, secure, consistent, and accurate testing experience a technically state of the arts computer testing center that is comfortable and has a convenient testing environment

Schedules

• Testing Center is open Monday – Friday – and some Saturday testing
• Morning: 8:30am to 1:30pm
• Afternoon: noon to 5:00pm
• Evening: 5:00pm to 9:30pm
• Should have flexibility of scheduling – possibly working longer hours in a shift or Saturday testing. Mid‑terms and final exams have extended hours.

Responsibilities

• Checking in students which involves: Verifying identification and test being taken
• Assigning seat/section/computer station
• Securing electronic devices before entering Testing sections
• Handing out approved documents and verifying calculators, if allowed.
• Answering questions that test‑takers have relative to testing procedures.
• Ensure testing guidelines are strictly adhered to by students.
• Maintains confidentiality and security of all testing materials, and other test documents.
• Assists in preparing testing center for daily testing sessions.
• Observational walkthroughs and monitoring test‑takers via video surveillance
• Watching test takers, ensuring students complete all work independently.
• Observing to ensuring only approved materials are used during the exam.
• Following prescribed protocols if test‑takers ask to step away (e.g. for the restroom) Proctors will monitor their computer station until they return.
• Quiet is maintained in the testing center environment, Proctors should monitor the communication and noise level.
• Verifying that the test‑taker had submitted exam and checked out of the system.
• Collecting allowed documents when test‑takers have finished their exams, before leaving the Testing Center
• Report rule violations and/or unusual occurrences and/or suspicious activity during the test and any other suspected irregularities to Testing Center Manager.
• Provide basic technical support.

Skills

• Impeccable integrity and a commitment to upholding standards and policies.
• Maintain confidentiality and security of all testing materials, and other allowed test documents.
• Keep all student and testing information confidential.
• Communicate effectively with students speaking in a clear voice and give concise instructions.
• Willingness to follow all protocols and procedures.
• Good typing skills, basic computer skills, and knowledge/proficiency in navigating widely used software: such as Microsoft WORD and EXCEL.
• Willingness to learn the necessary technical/computer skills needed to operate computer software for student check‑ins and check‑outs in a large high‑volume computer‑based testing center.
• Follow oral and written directions.
• Capable of working well in high‑pressure situations.
• Able to manage time effectively and multi‑task efficiently.
• Strong observational skills
• Strong organizational skills and attention to details and accuracy.
• Flexible scheduling for morning, afternoon, evening shifts and some Saturday availability
• Able to be on your feet for your designated shift - approx. 5 to 6 hours a day.
• On the job training will be provided

Personal skills: Self‑confidence Fairness Good judgement Patience Reliability

Required Qualifications

• 21 years or older
• High school diploma/GED
• Upon request 3 references that can attest to honesty, integrity, reliability, and punctuality (must have reliable transportation)

Preferred Qualifications

• One year experience proctoring exams or familiarity with common exam practices and procedures

Special Qualifications

• As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center.
• In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency.
• The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Additional Job Description

The location of this position is LSU-BR and is not eligible for remote work.

Skills Needed

• Computer Literacy
• Confidentiality
• Sound Judgment
• Time Management

Background Check

An offer of employment is contingent on a satisfactory pre‑employment background check.

Benefits

• LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Employment Out-of-State

• Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance.
• Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Equal Opportunity Employment

LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences. The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world‑class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.