Transient - Test Center Administrator

Louisiana State University; Alexandria (LA); On-site; USD 19,000 - 25,000; Full time

Job summary

Louisiana State University at Alexandria seeks a Test Center Administrator to greet examinees, verify identifications, and supervise test administration following Testing Center guidelines.

You will maintain a secure, comfortable testing environment, manage supplies, and handle incidents with professionalism while upholding center standards.

Qualifications

• Ability to greet examinees and verify identification according to center policies.
• Maintain confidentiality of clients.
• Excellent customer service skills and professional demeanor.
• Comfort with operating computer equipment and basic software.
• Ability to learn new technical skills quickly.

Responsibilities

• Greet examinees and verify identification.
• Handle incidents of unacceptable identification or authorization-to-test documentation.
• Maintain confidentiality of clients.
• Operate computer equipment and manage office supplies.
• Oversee office environment and report problems to supervisor.
• Resolve examinee or building issues and refer to appropriate sources when needed.
• Maintain testing center security and a clean testing environment.

Skills

Customer service

People skills

Tech skills

Protocol memory

Adaptability

Fast-paced work

Tools

Word

Excel

Outlook

Job description

About Us: Louisiana State University of Alexandria is a publicly supported institution that provides undergraduate level college education to the citizens of Central Louisiana. The university is a unit of the LSU System and operates under the auspices of the Louisiana Board of Regents. LSUA is located in Rapides Parish.

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Job Posting Details

• Job Posting Title: Transient - Test Center Administrator
• Position Type: Transient (Fixed Term) (Seasonal)
• Department: LSUA ASA - Registrar - StuSvc - Testing Center (Amy Haney Creel (00067598))
• Work Location: LSU - Alexandria
• Pay Grade: Temporary

Position Summary

The Test Center Administrator must be capable of thriving in a fast-paced and professional environment. As the face of the testing center, staff is responsible for greeting examinees, verifying their identification, and supervising test administration following Testing Center guidelines. The TCA is also responsible for site and test security as well as maintaining a clean, comfortable testing environment. The TCA has the knowledge to deal with all problems that may arise in a professional, caring manner.

Job Summary

The following are the duties of a TCA:

• Maintain a working knowledge of policies, practices, and procedures.
• Greet examinees and verify identification.
• Handle incidents of unacceptable identification or authorization-to-test documentation according to center standards.
• Maintain confidentiality of clients.
• Operate computer equipment.
• Organize office supplies/inventory.
• Oversee office environment to standards, Identify and report problems occurring at the site.
• Resolve examinee or building problems or report them to supervisor.
• Call property management to maintain or fix environmental conditions to ensure a comfortable testing experience for examinees.
• Manage examinee misconduct such as a security breach or inappropriate/threatening behavior according to Testing Center standards.
• Refer examinees, clients, and the public to appropriate sources for situations outside of TCA's authority.
• Accept responsibility for special projects as assigned by manager.

Qualifications

• Works well with people in a professional environment.
• Able to memorize and remember information correctly concerning protocols and uphold said protocols.
• Learns new technical skills quickly and well.
• Appropriate past experience with working with people in fast-paced environments.
• Excellent customer service skills.
• Technical skills with Word, Excel, Outlook, and computer software in general.

Additional Job Description

Competencies: None

Special Instructions

Background check is required for hire.

Posting Information

Posting Date: October 7, 2026

Closing Date (Open Until Filled if No Date Specified): October 13, 2026

Additional Position Information

• Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
• Benefits - LSUA offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
• Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance.
• Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
• Essential Position (Y/N): LSUA is an Equal Opportunity Employer.

HCM Contact Information: Questions or concerns can be directed to the LSU Human Resources Management Office at 318-473-6401 or emailed [e-mail]

LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences. The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world‑class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.