Tester at Apidel Technologies Avon, OH

Apidel Technologies; Avon (OH); Hybrid; USD 74,000 - 114,000; Full time

Job summary

Healing Strides Counseling is seeking a Quality Assurance Analyst to lead UAT efforts for a Child Support Modernization initiative. The role involves designing and executing test scenarios, validating functional processes, and ensuring alignment with federal requirements.

Hybrid work in the Connecticut area, coordinating with program staff, vendors, and technical teams to drive system readiness. The ideal candidate has hands-on UAT experience, strong attention to detail, and excellent

Qualifications

• Experience supporting UAT for Child Support Modernization implementations.
• Knowledge of Child Support business processes, policies, and case management workflows.
• Ability to execute detailed test cases, identify defects, and validate functionality.
• Strong attention to detail to uncover issues and gaps.
• Analytical, problem-solving, and investigative skills.
• Ability to manage multiple priorities while maintaining quality.
• Excellent written and verbal communication.
• Ability to collaborate with business users, vendors, and project leadership.

Responsibilities

• Execute comprehensive UAT across Child Support modules and business functions.
• Develop detailed test scenarios, test cases, and test data from requirements and workflows.
• Conduct functional, end-to-end, regression, and validation testing to assess system readiness.
• Document test results and prepare defect reports with reproducible steps.
• Participate in defect triage, validate fixes, and confirm production readiness.
• Verify system functionality against policies and federal regulations.
• Identify gaps and potential impacts during testing.
• Support UAT planning, status reporting, metrics, and test cycle completion.
• Collaborate with stakeholders and technical teams to resolve issues.

Skills

UAT testing

Child Support processes

defect identification

attention to detail

analytical problem solving

prioritization

communication

stakeholder collaboration

policy compliance

Tools

Jira

Xray

ALM

Azure DevOps

Job description

Salary: $74,000 - 114,000 per year

Requirements

• Hands-on experience supporting User Acceptance Testing (UAT) for a Child Support Modernization implementation.
• Strong knowledge of Child Support business processes, policies, case management operations, and related workflows.
• Ability to execute detailed test cases, identify defects, and accurately validate system functionality.
• Exceptional attention to detail, including the ability to uncover subtle issues, inconsistencies, and process gaps.
• Strong analytical, problem-solving, and investigative skills.
• Ability to manage multiple priorities while maintaining quality and accuracy.
• Excellent written and verbal communication skills.
• Ability to collaborate with business users, vendors, technical teams, and project leadership.
• Must comply with all State policies, security requirements, and procedures.
• Preferred: Experience working directly with Child Support program staff, business SMEs, and Quality Management teams.
• Preferred: Familiarity with federal OCSE requirements, regulations, and reporting.
• Preferred: Experience with test management and defect tracking tools such as Jira, Xray, ALM, Azure DevOps, or similar platforms.
• Preferred: Experience supporting large-scale, multi-vendor government system implementations.
• Preferred: Experience with test planning, requirements traceability, metrics reporting, and Quality Management best practices.
• Experience with the ProTech Child Support system is a plus, but not required.
• Local Connecticut candidates are preferred.

Responsibilities

• Execute comprehensive UAT across Child Support modules and business functions.
• Develop detailed test scenarios, test cases, and test data based on business processes, functional requirements, and user workflows.
• Conduct functional, end-to-end, regression, and validation testing to assess system quality and business readiness.
• Document test results, identify issues, and prepare clear, reproducible defect reports.
• Participate in defect triage, validate fixes, retest, and confirm production readiness.
• Verify system functionality against Child Support policies, business processes, federal regulations, and operational requirements.
• Identify gaps, inconsistencies, missing requirements, and potential business impacts during testing.
• Support UAT planning and readiness, daily status reporting, metrics collection, and test cycle completion.
• Collaborate with business stakeholders, developers, vendors, and project teams to resolve issues efficiently.
• Support statewide implementation, production validation, and post-go-live stabilization activities.
• Ensure testing artifacts are complete, accurate, and aligned with Quality Management standards.

Technologies

Azure DevOps Support JIRA Security Cloud More:

We are seeking an experienced, detail-oriented Quality Management Test Analyst for the Connecticut Child Support Modernization initiative. In this hands-on role, you will support and carry out UAT to help ensure the system meets business, operational, and federal requirements. You will work with Child Support program staff, business stakeholders, vendors, and technical teams to validate functionality and solution quality. This is a hybrid position based in Connecticut. U.S. citizens, Green Card holders, and H-1B candidates will be considered.