Practice Assistant

TEKsystems; Wayland (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Job summary

TEKsystems in Wayland, MA is seeking a Healthcare Administrative Assistant to support front desk operations at a clinical location on a contract basis. You will greet patients, check them in, manage calls, and help schedule appointments while maintaining accurate records in the Epic EMR.

Ideal candidates have healthcare front desk experience, proficiency with Epic EMR, strong scheduling and organizational skills, and the ability to work independently in a fast-paced environment.

Qualifications

• Front desk or administrative experience in a healthcare setting.
• Epic EMR experience required.
• Strong scheduling and organizational skills.
• Excellent verbal communication and customer service skills.
• Ability to work independently and manage competing priorities in a busy clinical environment.
• Medical knowledge or familiarity with hospital operations a plus.

Responsibilities

• Serve as the first point of contact for patients - greeting, check in, and directing them appropriately.
• Answering and managing a high volume of incoming calls and scheduling patient appointments.
• Managing incoming electronic faxes, correspondence, and administrative documentation.
• Preparing patient materials and supporting clinical staff with procedural preparation as needed.
• Maintaining accurate records and navigating the Epic EMR system.
• Delivering excellent customer service in every patient and staff interaction.

Skills

Front desk experience

Healthcare administration

Scheduling

Verbal communication

Independent work

Medical knowledge a plus

Tools

Epic EMR

Job description

Healthcare Administrative Assistant / Practice Assistant

Pay Rate: $20/hr

About the Role

We are seeking a dependable and patient-focused Administrative Assistant to support front desk operations at a clinical location. This is a contract opportunity ideal for candidates with healthcare administrative experience who thrive in a fast-paced, patient-facing environment.

What You'll Be Doing

• Serving as the first point of contact for patients - greeting, checking in, and directing them appropriately
• Answering and managing a high volume of incoming calls and scheduling patient appointments
• Managing incoming electronic faxes, correspondence, and administrative documentation
• Preparing patient materials and supporting clinical staff with procedural preparation as needed
• Maintaining accurate records and navigating the Epic EMR system
• Delivering excellent customer service in every patient and staff interaction

What We're Looking For

• Prior front desk or administrative experience in a healthcare or clinical setting
• Epic EMR experience required
• Strong scheduling and organizational skills
• Excellent verbal communication and customer service skills
• Ability to work independently and manage competing priorities in a busy clinical environment
• Medical knowledge or familiarity with hospital operations a plus

Why This Role?

This is a great opportunity to gain or expand your experience within one of New England's leading health systems, where the administrative team plays a critical role in delivering exceptional patient care every day.

Job Type & Location

This is a Contract position based out of Wayland, MA.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Wayland,MA.

Application Deadline

This position is anticipated to close on Aug 14, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.