Test Center Administrator- Full Time

PSI Services; Arlington (TX); Sur place; USD 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive pay and comprehensive bene

Paid time off and retirement plans

Flexible scheduling

Career development and training

Wellness programs

Volunteer opportunities

Résumé du poste

PSI Services in Arlington, TX is seeking a Test Center Administrator (Exam Proctor) to ensure exam integrity and provide a professional test-taking environment. This entry-level position includes comprehensive training and opportunities to learn in a fast-paced testing center.

You will welcome test takers, verify IDs, set up workstations, and support accessibility needs while collaborating with internal teams.

Qualifications

• High school diploma or equivalent required.
• U.S. citizenship required.
• Customer service experience preferred, training provided.
• Strong communication and attention to detail.
• Ability to remain calm under pressure.
• Physical ability to stand/walk up to 40% of shift.
• Commitment to exam security and compliance.

Responsabilités

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with IT and other internal departments to fix issues in the Test Center.
• Provide support for test takers with accessibility needs.

Connaissances

Communication skills

Attention to detail

Calm under pressure

Customer service

Physical stamina

Security/compliance awareness

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Description

Title:

Test Center Administrator (TCA)

Location:

2401 East Randol Mill Road suite 160 Arlington, TX 76011

Wage & Benefits:

$16.25/hour + Full Benefits

Schedule:

Mon, Wed, Thurs, Sat: 8am-4:30pm

About PSI

Join PSI - A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About the Role

As a Test Center Administrator (Exam Proctor), you'll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Knowledge, Skills and Experience Requirements

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Benefits & Perks

• Competitive pay + comprehensive benefits (medical, dental, vision).
• Paid time off and retirement plans (401(k), pension).
• Flexible scheduling and work-life balance.
• Career development and training opportunities.
• Wellness programs and global initiatives.
• Volunteer opportunities and community engagement.

Why You’ll Love Working Here

At PSI, you're more than an employee-you're part of a global team making a real impact. We value integrity, growth, and purpose.

#Jackson

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.