Territory Success & Support Specialist

Terumo Cardiovascular Group; Franklin Township (NJ); Hybrid; USD 60,000 - 83,000; Full time

Benefits offered by this job

Annual bonus

Paid vacation

Paid holidays

Health benefits

Dental benefits

Vision benefits

401(k)

Matching contributions

Tax-advantaged accounts

Legal plan

Life and AD&D insurance

Long-term disability

Short-term disability

Critical illness insurance

Travel assistance

Parental leave

Tuition reimbursement

Job summary

Terumo Medical Corporation seeks a Territory Support Specialist (TSS) to back Terumo Interventional Systems sales. You will support Territory Managers and Region Managers, coordinate orders, and help optimize field operations in a hybrid office-home setup.

The role emphasizes excellent communication, relationship-building, and strong organizational skills, with SAP experience and healthcare familiarity preferred. Occasional travel and cross-functional collaboration are expected.

Qualifications

• Bachelor’s degree or comparable related experience required.
• 3 years of experience in a customer facing environment (sales, telesales, or telemarketing preferred).
• Experience with sales tactics or process preferred.
• Experience with healthcare and/or healthcare administration preferred.
• Experience with SAP preferred.

Responsibilities

• Support goals assigned to the TSS by the TSM, in collaboration with sales leadership.
• Assist field sales in contacting Customer Care to place orders during time-sensitive situations.
• Track orders and train TMs on tracking when shipped.
• Assist with sample orders and marketing approvals as needed.
• Provide administrative support in emergent situations and manage account codes or numbers.

Skills

Communication skills

Sales process

Relationship building

Phone presence

MS Office

Organizational skills

Education

Bachelor’s Degree or comparable related experience

Tools

SAP

Job description

Terumo Medical Corporation seeks a Territory Support Specialist (TSS) to back Terumo Interventional Systems sales. You will support Territory Managers and Region Managers, coordinate orders, and help optimize field operations in a hybrid office-home setup.

The role emphasizes excellent communication, relationship-building, and strong organizational skills, with SAP experience and healthcare familiarity preferred. Occasional travel and cross-functional collaboration are expected.